EmbodyReviews of joinem.co

Response from EmbodyJul 6, 2026

It's hard to enjoy a package that never makes an appearance. We're sorry to hear about your experience. We'd appreciate the opportunity to review what happened with your shipment and your refund request. We've continued to strengthen our support process so concerns like these can be addressed more efficiently. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

That is definitely not the kind of start anyone hopes for. We're sorry to hear about the shipping delay and understand why you'd be concerned after your package sat in the Texas heat. We take concerns about medication quality seriously and would appreciate the opportunity to review your shipment and determine the best next steps. We've also continued to improve our communication and support process so issues like these are handled more quickly. Thank you for taking the time to share your feedback, and we hope we have the opportunity to make this right.

Response from EmbodyJul 6, 2026

We're getting a little ahead of ourselves there, aren't we? We're sorry to hear your order hasn't arrived yet. Getting a progress check before your medication does is definitely not the experience we want for our patients. We've made improvements to our order processing and communication so patients receive better updates throughout the shipping process. We'd appreciate the opportunity to review your order and help get you an update. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

That is definitely not the kind of sequel anyone hopes for. We're sorry to hear you're still frustrated after reaching out. If there was any confusion about the promotional pricing or your cancellation, we'd appreciate the opportunity to take another look. We've continued to refine both our communication and support experience based on feedback like yours. If your concerns are still unresolved, please give us a call or send us a message through your patient portal so we can review your account and work toward a resolution. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

Sounds like one of your bottles decided to go missing in action. We're sorry to hear your order was incomplete and that you've had trouble getting a response. We've made meaningful improvements to our support process so issues like missing items can be addressed more quickly, and we'd appreciate the opportunity to review what happened. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

That is definitely a much bigger surprise than anyone wants on their credit card statement. We're sorry to hear about your billing experience. We'd appreciate the opportunity to review your account and clarify any questions about your plan and charges. We've continued to improve our billing support and communication so concerns like these can be resolved more efficiently. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

At this point, your mailbox is probably wondering where the package is too. We're sorry to hear your order hasn't arrived yet. We've continued to improve our order processing and shipment communication so patients receive better updates throughout the process, and we'd appreciate the opportunity to review your order. Thank you for taking the time to share your feedback.

Response from EmbodyJul 6, 2026

When the "fast part" ends up taking the longest, we can understand the frustration. We're sorry your approval took longer than expected. While every prescription is reviewed by one of our licensed medical providers, processing times can vary depending on the clinical review required. We understand how important clear communication and realistic expectations are throughout that process. We've continued to improve our onboarding and communication so patients receive more timely updates, and we appreciate you taking the time to share your feedback.