EmbodyReviews of joinem.co

Response from EmbodyJul 10, 2026

We sincerely apologize for the frustration and concern our communication has caused. We understand how important it is to receive timely updates and clear information regarding your medication and access to the patient portal. We are actively working to improve our response times and ensure all necessary links are easily accessible.

Response from EmbodyJul 10, 2026

We sincerely regret the billing and shipping issues you experienced. We are reviewing our internal processes to prevent such situations and ensure clear communication regarding orders. We appreciate you bringing this to our attention.

Response from EmbodyJul 10, 2026

Would you mind letting us know what you mean by that? If you had an unexpected experience, please reach out to out support team and they will help you!

Response from EmbodyJul 10, 2026

Please try again using the patient portal. Someone from our support team will get you taken care of

Response from EmbodyJul 10, 2026

We understand your frustration regarding the delay in reviewing your case and our response time. We are actively looking into this to improve our service. We appreciate you bringing this to our attention.

Response from EmbodyJul 10, 2026

We sincerely apologize for the frustration and confusion you've experienced with your recent charges and prescription refills. It's clear there was a significant misunderstanding regarding the pricing you were quoted and the subsequent charge. We are very sorry that your messages have gone unanswered and that your concerns were not addressed. We want to ensure all our customers have a clear understanding of our services.

Response from EmbodyJul 10, 2026

Hi Carmen, We'd have to correct you here. It's outlined multiple times and clearly visible on the website. We're sorry if this was missed. To clarify, compounds are never FDA approved. Compounded GLP-1s, ours included, are produced in FDA-regulated facilities. Although these facilities are highly regulated, the medications are not FDA-approved.

Response from EmbodyJul 10, 2026

We are truly sorry to hear about the significant delay in your medicine delivery and the condition in which it arrived. We understand your concerns about the melted ice packs and the impact on the medication's integrity. We take your health and safety very seriously, and it's clear we fell short of your expectations. We appreciate you bringing this to our attention.