Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
Also known as
joinem.co
Website
joinem.co
Category
Personal Care
Location
Wilmington, Pennsylvania
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 30% of reviews.
Latest
Most recent review: October 2026.
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Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
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No customer service. No one answers emails or texts. No ordering website that discloses prices,shipping,billing after first order.
Response from EmbodyJul 15, 2026
We sincerely apologize for the frustration you've experienced with our customer service and the lack of transparency regarding pricing and ordering. We understand how important clear communication and easy access to information are. We are actively working to improve these areas to ensure a smoother experience for all our customers.
CU
customer
I can't get them to respond to emails I…
I can't get them to respond to emails I have been sending thrn.
Response from EmbodyJul 15, 2026
We are sorry you haven't received a response. We are looking into this immediately.
DE
DeMoss
I have not received anything
I have not received anything. You took my money where is my product
Response from EmbodyJul 15, 2026
We are very concerned to hear your product has not arrived. We are looking into this immediately for you.
CU
customer
Not clear about pricing!
Not clear about pricing!
Response from EmbodyJul 15, 2026
We appreciate you sharing your feedback regarding our pricing. Please connect with support and they will help you clear up any confusion.
AB
Angie B.
Lack of communication on updates
Lack of communication on updates, can't even log into a portal to know what's going on with your account and when I called on the status of my account they said they don't have record of my account even though they already took payment out. I'd much rather go through my old provider of XMD Wellness because even though it cost me $249 for my medication, at least I got my meds within DAYS versus the chaos I've already had to go through since July 1st. Sometimes a cheaper price isn't worth the hassle.
Response from EmbodyJul 15, 2026
We sincerely apologize for the complete lack of communication and the frustration you've experienced with your account and payment. It's unacceptable that you're unable to access information and that your account couldn't be located despite a payment being processed. We understand how disheartening it is when a cheaper price leads to such significant hassle and delays in receiving essential medication.
CU
customer
Takes way too long to get to you
Takes way too long to get to you. I ordered the 3rd it’s still not with me. I will be disputing my charge if I do not have it by the 15th of July.
Response from EmbodyJul 15, 2026
We sincerely apologize for the significant delay in receiving your order. We understand your frustration and are actively investigating the shipping status to ensure it reaches you promptly.
IN
Inga
WARNING
WARNING: Do not do it as they tried 3 times to get my prescription correct. One of the pharmacies they called my prescription into was recently placed under investigation by the FDA for insanitary conditions and other series issues. It took me 3 days to get a complete full refund. I took notes and made recording of our conversations. When they finally got the Tirzepatide amount almost correct they added another medication to the prescription which I did not order. The size of the vial went down from 3 to a 2 and was told I would need to inject less of the medication. It’s a big SCAM as they do NOT follow the compounded recommended dosing guidelines of 2.5, 5, 7.5, 10, etc. Even with me sending them my recent medical on getting Tirzepatide from a local physician they wanted to start me less than 2.5 guideline starting point then they tried to prescribe me 6.75, then they tried to prescribe me 8.5 with another medication in it called NAD. The problem was two-fold as I was told I would be getting 8mg but then looking at what they were prescribing the vial size went down from a 3 to a 2 with supposedly more medication in the vial. Also the amount to inject went down. This company is horrible to even try and deal with waiting hours to get someone on the phone. Not getting a real medical provider for a video meeting. Warning: Do not fall into the trap from this company as they will low ball your prescription and you have to argue the fact that you were currently on a higher dose. They will say give us another chance to fix it saying they guarantee a full refund if I was dissatisfied with the process after talking with a medical provider. This has been a nightmare for me.
Here are the 3 attempts to get Tirzepatide and you can see how they practice the business.
**My name is XXXXXX, Medical Doctor. The treatment plan will include a prescription for Compounded Injectable Tirzepatide. Please let us know if you have additional questions.
Medication Name: Custom Tirzepatide/Pyridoxine
Pharmacy: Rush Pharmacy
Dose: 2.125mg (TER_RED) 1.7mg (PXN)
Vial Size: 1 mL
Concentration: 12.5mg/10mg/1mL
Instructions: Inject 17 units once weekly under the skin.
***My name is XXXXXX, Medical Doctor.
Compounded Injectable Tirzepatide. Please let us know if you have additional questions.
Medication Name: Custom Tirzepatide/Pyridoxine
Pharmacy: Rush Pharmacy
Dose: 6.375mg (TER_RED) 5.1mg (PXN)
Vial Size: 3 mL
Concentration: 12.5mg/10mg/1mL
Instructions: Inject 51 units once weekly under the skin.
***My name is XXXXXX, Medical Doctor
Medication Name: Custom Tirzepatide/Nad/Methylcobalamin
Pharmacy: Boothwyn Pharmacy
Dose: 8.5mg (TER_RED) 25mg (NAD) 2.5mg (MB12)
Vial Size: 2 mL
Concentration: 17mg/50mg/5mg/1mL
Instructions: Inject 50 units once weekly under the skin.
Boothwyn Pharmacy
While Boothwyn Pharmacy is a licensed pharmacy, it has a history of major regulatory violations and enforcement actions. Before using them, consider the following points
State Penalties: In October 2025, the Pennsylvania Department of State fined the pharmacy $1 million and placed its license on probation. This was due to producing tens of thousands of doses of GLP-1 (weight-loss) medications in unlicensed and uninspected rooms.
FDA Warnings: The U.S. Food and Drug Administration has issued warning letters to Boothwyn Pharmacy LLC regarding sterility failures, insanitary production conditions, and subpotent injectable and ophthalmic drugs.
State Restrictions: Due to compounding practices and quality concerns, the California State Board of Pharmacy also intervened to halt shipments of certain compounded medications.
Also the FDA is cracking down on these fly by night companies who take your money and don’t live up to their promises.
The FDA also does not regulate Tirzepatide Compound and at any time the business and pharmacy’s can be shut down because they are NOT suppose to be even prescribing this medication. They only allowed the compounding of Tirzepatide when there was a shortage in 2024. So say you pay for a year supply they will not only lowball your dosage saying that they follow what the medical prodessionals deem appropriate for the dosage. On top of that since the FDA does not regulate Tirzepatide you have no idea what you are getting and could be getting something that could literally kill you. I 100% understand someone who wants to get the weight off but to place your life in these companies hands is not worth it. My heart goes out to everyone that is struggling with weight issues but PLEASE do not risk it!
Response from EmbodyJul 15, 2026
We are truly sorry to hear about your challenging experience and appreciate you bringing these serious concerns to our attention. We are committed to ensuring our patients receive the correct and appropriate care, and we are taking your detailed account very seriously as we investigate these matters thoroughly.
JP
Josh P.
I joined on July 1st still no meds.
I joined on July 1st. They ordered the wrong prescription dosage at first and I contacted them immediately. Since then I’ve been assured that they resubmitted everything to their provider who just needs to review the picture I sent of my current dose. They don’t communicate very well and it’s now been 10 days and I still don’t have my order. I’m thinking of cancelling asap.
Response from EmbodyJul 14, 2026
We sincerely apologize for the frustration and inconvenience you've experienced with your prescription order and the lack of clear communication. It's certainly not the experience we want for our customers, and we understand how concerning it is to not have received your order after 10 days. We are actively looking into your account to understand the delay and why there has been a breakdown in communication regarding your dosage.