EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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customer

Jul 12, 2026

I am extremely dissatisfied with how my…

I am extremely dissatisfied with how my medication was packaged and delivered. The shipment left the UPS terminal around 8:30 or 9:00 a.m. and was not delivered until approximately 5:30 p.m., meaning it sat for most of the day in a non-air-conditioned UPS truck during Las Vegas temperatures of around 110 degrees. When the package arrived, the entire box was warm. The ice pack was nearly completely melted and had been placed at the bottom of the box instead of directly on top of or securely around the medication vial. This was not a matter of the ice pack shifting during transit; it was packaged that way from the beginning. This is unacceptable for a temperature-sensitive product. Because of the extreme heat, the lengthy delivery time, and the poor placement of the cooling pack, I have serious concerns about whether the medication remained safe and effective. Ebbody should use better insulated packaging, place and secure the cooling packs directly around the vial, and use a shipping method that prevents medication from sitting all day in extreme heat. Customers should not have to question whether their medication was compromised before they even receive it.

Response from EmbodyJul 15, 2026

We appreciate you taking the time to share your detailed feedback regarding the recent delivery of your medication. We are truly concerned to learn about the condition of your package upon arrival, especially given the extreme temperatures in Las Vegas. We understand your concerns about the medication's safety and effectiveness when exposed to such heat and inadequate cooling. We are actively reviewing our packaging and shipping protocols for temperature-sensitive products to ensure that our insulation, ice pack placement, and carrier methods are robust enough to withstand varying environmental conditions. Your experience highlights areas where we clearly need to improve, and we are committed to making the necessary adjustments to prevent similar situations in the future. We value your trust in us for your medication needs and are dedicated to providing a secure and reliable delivery experience.

About Embody

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

Embody reviews

Showing 2,374 reviews with 1 star · Clear filters

customer
Jul 12, 2026
They haven’t shipped it
They haven’t shipped it
Response from EmbodyJul 15, 2026
We are truly sorry to hear your order has not shipped. We are looking into this for you.
customer
Jul 12, 2026
Well since I haven't even received my…
Well since I haven't even received my medication, it is a little hard to give a good review! I'm not even sure when I will be receiving it because I have received any follow up in almost 1.5 weeks.
Response from EmbodyJul 15, 2026
We are very sorry to hear your medication has not arrived and that you haven't received a follow-up. We understand your frustration and are looking into this delay immediately to provide an update.
customer D.
Jul 12, 2026
Sent wrong mg refused to make it right
I asked for 5 mg and was never told they would only ship me 2.5. I have a script for 5 but insurance isn't covering right now
Response from EmbodyJul 15, 2026
We sincerely apologize for the misunderstanding regarding your prescription. We understand your frustration about receiving a different dosage than expected, especially with the insurance situation. We are here to help clarify this issue. Please connect with support and they can help you get this figured out.
customer
Jul 12, 2026
I am extremely dissatisfied with how my…
I am extremely dissatisfied with how my medication was packaged and delivered. The shipment left the UPS terminal around 8:30 or 9:00 a.m. and was not delivered until approximately 5:30 p.m., meaning it sat for most of the day in a non-air-conditioned UPS truck during Las Vegas temperatures of around 110 degrees. When the package arrived, the entire box was warm. The ice pack was nearly completely melted and had been placed at the bottom of the box instead of directly on top of or securely around the medication vial. This was not a matter of the ice pack shifting during transit; it was packaged that way from the beginning. This is unacceptable for a temperature-sensitive product. Because of the extreme heat, the lengthy delivery time, and the poor placement of the cooling pack, I have serious concerns about whether the medication remained safe and effective. Ebbody should use better insulated packaging, place and secure the cooling packs directly around the vial, and use a shipping method that prevents medication from sitting all day in extreme heat. Customers should not have to question whether their medication was compromised before they even receive it.
Response from EmbodyJul 15, 2026
We appreciate you taking the time to share your detailed feedback regarding the recent delivery of your medication. We are truly concerned to learn about the condition of your package upon arrival, especially given the extreme temperatures in Las Vegas. We understand your concerns about the medication's safety and effectiveness when exposed to such heat and inadequate cooling. We are actively reviewing our packaging and shipping protocols for temperature-sensitive products to ensure that our insulation, ice pack placement, and carrier methods are robust enough to withstand varying environmental conditions. Your experience highlights areas where we clearly need to improve, and we are committed to making the necessary adjustments to prevent similar situations in the future. We value your trust in us for your medication needs and are dedicated to providing a secure and reliable delivery experience.
Tera D.
Jul 12, 2026
I ordered on July 2 still have not…
I ordered on July 2 still have not received
Response from EmbodyJul 15, 2026
We are concerned to hear your order has not arrived. We are investigating this delivery delay for you.
customer
Jul 12, 2026
My prescription hasn't shipped yet
My prescription hasn't shipped yet, still waiting.
Response from EmbodyJul 15, 2026
We appreciate you bringing this to our attention. We are actively looking into the delay with your prescription shipment.
Tristan J.
Jul 12, 2026
I have yet to receive my package it's…
I can't review something I have yet to receive. I have yet to receive my package it's been 10 days and I don't even have a shipping or tracking number. But yall sure did yank that $$ out in record time. Haven't even heard anything from yall except asking for a review since 7/2
Response from EmbodyJul 15, 2026
We sincerely apologize for the frustration and concern this delay has caused. It's completely understandable to be upset when you haven't received your package or tracking information after 10 days, especially after payment has been processed. We are actively investigating this issue to understand why your order has not yet shipped and why you haven't received any updates. We are committed to resolving this for you as quickly as possible.
Sheri
Jul 12, 2026
I have tried to join and buy from…
I have tried to join and buy from Embody since July 1. Nada. I can't get on the portal. I only receive advertising emails from them, nothing about my order. I text amd they're working on it. Too bad i cancelled my last provider. At least i was provided with product. I'm backing away from this hot mess. i left my previous provider for a cheaper price and that was a mistake.
Response from EmbodyJul 15, 2026
I am truly sorry to hear about the difficulties you've experienced trying to access our portal and with your order since July 1st. It's clear that we've fallen short in providing you with the service and communication you deserve. I understand your frustration, especially after canceling your previous provider. Your feedback is important to us.

EmbodyReviews of joinem.co

About Embody

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They haven’t shipped it

Well since I haven't even received my…

Sent wrong mg refused to make it right

I am extremely dissatisfied with how my…

I ordered on July 2 still have not…

My prescription hasn't shipped yet

I have yet to receive my package it's…

I have tried to join and buy from…

About Embody

About these reviews

More in Personal Care, Pennsylvania

The Vegan Superhero Academy

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Embody reviews

They haven’t shipped it

Well since I haven't even received my…

Sent wrong mg refused to make it right

I am extremely dissatisfied with how my…

I ordered on July 2 still have not…

My prescription hasn't shipped yet

I have yet to receive my package it's…

I have tried to join and buy from…