Karen B.
Do not recommend. Wrong dose received, no way to login to account, cannot cancel easily
I purchased one month of compounded tirz to try Embody out -- background is I have used a few companies and have several vials on hand at my 10mg dose. I put on the Embody intake that I am at 10mg. Embody sent me 2 ML of 2.5mg dose. Good tirz companies have apps to login and view my account and to be able to contact customer service. Embody has none of this. I emailed them immediately upon order receipt to cancel any possible future orders and they never responded. I texted the same to the number they used to inform me of my delivery. I called their main number 347-269-4270 to ensure no further deliveries and charges. While the rep, Lionel, was professional and kind, he could not locate my account. He gave me a different number 855-807-3969 and email and I am going to contact both now to try to ensure no further deliveries or charges. The price for this one vial was $129 which is a fantastic deal if it were for my normal dosage 10mg. At a dosage of 2.5MG I will use it very quickly. I do not recommend this company at all.
Response from EmbodyJul 15, 2026
We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the dosage received and the difficulties you encountered trying to manage your account and communicate with us. We are actively working to improve our customer service channels and account management features to provide a more seamless experience for all our clients. We are reviewing your case to understand how the dosage discrepancy occurred and to ensure that your future orders and charges are handled correctly. Your insights are invaluable as we strive to enhance our services.