customer
I still haven’t received my order
I still haven’t received my order
Response from EmbodyJul 14, 2026
We are very sorry to hear your order has not arrived. We are looking into this for you right away.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
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Personal Care · Archbald, Pennsylvania
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Personal Care · Quakertown, Pennsylvania
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Showing 2,374 reviews with 1 star · Clear filters
customer
I still haven’t received my order
Response from EmbodyJul 14, 2026
We are very sorry to hear your order has not arrived. We are looking into this for you right away.
Michelle J.
Horrible. They charged my card and cant get an appointment schedule. Every time i call or email i get the same response to book an appointment and there are no appointments available for months. Now i need to try to get my money back from my FSA credit card. Sad to say i was scammed don't fall for it
Response from EmbodyJul 15, 2026
We are truly sorry to hear about the frustrating experience you've had trying to schedule an appointment after being charged. It's completely understandable that you feel this way when you're unable to access the services you've paid for, and we regret any inconvenience this has caused. We want to assure you that we are committed to resolving this issue.
David M.
Did not receive order
Response from EmbodyJul 14, 2026
We are very sorry to hear that your order did not arrive. We are looking into this issue immediately to understand what happened.
Courtney Bohannon C.
Not great so far - First I indicated that I was already on a regime and requested to continue that. Prescription was written as if starting from scratch, which is half of what I am already on. Then, once prescription was sent it has been over a week and it has still not shipped. Other providers have shipped within 24 hours of ordering and being approved.
Response from EmbodyJul 14, 2026
We sincerely apologize for the issues you've experienced with your prescription and the shipping delay. We understand your frustration when a new prescription doesn't align with your current regimen and when orders take longer than expected to arrive. We are actively looking into this to ensure a smoother process for you.
Brittney
I still have not received the product! It’s been a whole week and nothing . Advertisement is false
Response from EmbodyJul 14, 2026
We sincerely apologize for the frustration and disappointment this delay has caused. We understand how eager you must be to receive your product, and it's certainly not the experience we want for our customers. We would be grateful for the opportunity to investigate this further and provide you with an update on your order's status. Please reach out to us through the patient portal.
Kc M.
It shouldn't take days to get a response from the support team when you advertise theres 24/7 support.
Response from EmbodyJul 14, 2026
We appreciate your feedback. We are actively reviewing our support response times to better align with our 24/7 commitment.
Wayshower
I received an incorrect dosage. A teeny tiny 2ml vial. Not even enough for 1 week based on prescription. I’ve reached out to them and have received no response.
Response from EmbodyJul 14, 2026
We sincerely apologize for the incorrect dosage you received and the lack of response to your outreach. We understand how frustrating it is to not have enough medication for your prescription and to not hear back from us. We want to investigate this immediately.
customer
I received a vile of product so smalli am barely able to hold it . With that mind, you also have to take into account the fact that you included B12 in this mixture, which means the amount of real medicine is not included. This is fraud
Response from EmbodyJul 14, 2026
We appreciate you sharing your concerns regarding the product size and formulation. We are reviewing your feedback to improve our offerings.