customer
I haven’t received anything
I haven’t received anything
Response from EmbodyJul 14, 2026
We are very sorry to hear that you have not received your order. We want to help resolve this for you.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent

Personal Care · Archbald, Pennsylvania
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Personal Care · Quakertown, Pennsylvania
Excellent
Showing 2,374 reviews with 1 star · Clear filters
customer
I haven’t received anything
Response from EmbodyJul 14, 2026
We are very sorry to hear that you have not received your order. We want to help resolve this for you.
Unknown
I have had to make several inquiries about my order and I STILL don’t have it. It’s been over a week and though the people I have texted are pleasant, that’s nice but I prefer you do what you say you’re going to do. I was even over charged and charged well before my prescription was approved. All of that makes me nervous. My sister and I had planned to start the med together but now she is skeptical. I am too. Where’s my meds?
Response from EmbodyJul 14, 2026
I'm truly sorry to hear about the frustrating experience you've had with your order, especially with the delays and billing concerns. It's completely understandable why you and your sister would be feeling nervous and skeptical given these issues. Please reach out to our Care Team through your patient portal so they can investigate the whereabouts of your medication and address the overcharge immediately. We want to ensure you receive what you're expecting and resolve these concerns for you.
customer
Did not get prescribed the dose I was taking previously. I was given a lower dose.
Response from EmbodyJul 14, 2026
We understand your concern about the dosage change. We are reviewing this to ensure our processes are clear. Please reach out to support to get this matter resolved.
Unsatisfied
Umm are you kidding! You really want a review from me after you took my money and have given me nothing?! It has been almost a month.
Response from EmbodyJul 14, 2026
We sincerely apologize for the significant delay and the frustration this has caused. We are actively investigating this issue to understand what went wrong and ensure your order is resolved promptly.
customer
I haven't received my prescription yet and it's been two weeks.
Response from EmbodyJul 14, 2026
We are very sorry to hear your prescription has not arrived. We understand your frustration and are looking into this delay immediately.
customer
I’m on my second week of waiting on the pharmacy to fulfill my prescription. Of course they had no problem taking the money from my account.
Response from EmbodyJul 14, 2026
We appreciate you bringing this to our attention. We understand your frustration regarding the delay in fulfilling your prescription after payment. We are actively looking into this matter to improve our service.
customer
I only received one bottle at 12.5 mg but I am supposed to take 12.5 per week. The prescription even reads 12.5 per week. I am missing the rest of the months supply and the representative told me that IS the months supply
Response from EmbodyJul 14, 2026
We appreciate you bringing this to our attention. We understand your concern regarding the medication quantity and the discrepancy with your prescription. We are reviewing this matter to ensure all prescriptions are filled accurately.
customer
The first was the dosage with lower, and I understand why they give you a lower doses for the weight to take longer to come off.You.... The second problem that I had was it'd be over week and I haven't received the product yet!!!!!!
Response from EmbodyJul 15, 2026
We are concerned to hear about the dosage issue and the delay in receiving your product. We understand your frustration and appreciate you bringing these matters to our attention. We are actively looking into these issues to prevent future occurrences.