EmbodyReviews of joinem.co

Response from EmbodyJul 28, 2026

We're truly sorry to hear about the difficulties you've experienced with your second order. It's understandable how frustrating it is to face delays and reorder multiple times, especially when you're nearing the end of your medication. We appreciate you doing everything on your end and waiting patiently. We're actively working to streamline our review and confirmation process to prevent these kinds of issues.

Response from EmbodyJul 27, 2026

We sincerely apologize for the frustration and disappointment you've experienced with your dosage. We understand it's disheartening when your expectations for your medication are not met, especially when you were at a higher dosage previously. We want to ensure your treatment plan is effective for you. Please reach out to our support team so we can look into this further.

Response from EmbodyJul 27, 2026

We sincerely apologize for the lack of direct contact with our medical staff and the delay in your delivery. We understand your concern about the ice packs and the potential impact on your medication's effectiveness. We take these matters seriously and are always working to improve our services.

Response from EmbodyJul 27, 2026

We are truly sorry to hear about your experience and the frustration you've encountered. It's completely understandable that you're upset about not receiving the promised call from a clinician and the unexpected inclusion of L-Carnitine in your compounded solution. We are actively looking into this to understand what went wrong and ensure your concerns are addressed.

Response from EmbodyJul 27, 2026

We sincerely apologize for the delay in your second shipment and the lack of communication from our support team. We understand how frustrating it is to not receive your medication on time, especially with your next dose approaching. We are actively investigating this to prevent future occurrences.

Response from EmbodyJul 27, 2026

We sincerely apologize for the incredibly frustrating and concerning experience you've had with your medication deliveries and the impact it's had on your weight loss journey. It's clear that we've fallen short in providing the consistent and reliable service you expect, especially when dealing with critical medication dosages and timely shipments. We understand how dangerous and upsetting it must be to miss shot days due to these issues. We are actively reviewing our processes to prevent such delays and ensure better communication regarding dosage instructions.

Response from EmbodyJul 24, 2026

We're sorry to hear you're experiencing these symptoms, and we understand how concerning that must be. While every patient's response to treatment can be different, concerns about side effects should always be discussed with a licensed provider. We'd like to make sure your situation is reviewed as soon as possible. Please reach out to our support team again and ask to speak with a manager so we can connect you with the appropriate clinical team to review your treatment plan and discuss the best next steps.

Response from EmbodyJul 24, 2026

We're glad to hear your experience was positive until it came time to cancel, but we're sorry the process became so frustrating. Spending that much time trying to cancel, being told your account couldn't be located, and not getting a clear resolution is understandably disappointing. That's not the experience we want anyone to have. We've continued to improve our support and account management processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, cancellation request, and make sure everything is handled correctly.