EmbodyReviews of joinem.co

⭐ 1 STAR — EMBODY TOOK MY MONEY, BUT WHERE IS MY MEDICATION?! My experience with Embody has been absolutely unacceptable. I paid for my weight-loss injections, and I STILL have not received my medication. As a result, I have now missed TWO scheduled doses this month because I paid for a service that has not been fulfilled. The most infuriating part? They took my money, failed to deliver my medication, and refused to give me a refund. How is that acceptable? I paid for something, did my part as a customer, and have been left without the product I paid for or a satisfactory resolution. This is not just an inconvenience. We are talking about prescription medication and an ongoing treatment plan. Customers should not have to chase a company for something they have already paid for, especially when it involves their health. I am extremely disappointed in Embody’s lack of accountability. If you cannot fulfill an order, communicate clearly with your customers and make things right instead of keeping their money while they wait indefinitely. DO BETTER, EMBODY. Taking payment should come with the responsibility of fulfilling the order. Until my medication is delivered or my money is refunded, this experience has left me with absolutely no confidence in this company. If you are considering ordering from Embody, please do your research and understand the risks of potential shipping delays before handing over your money. I would not recommend this service based on my experience.

Don't trust in the stars and good reviews, that was my mistake, I did a bad review and they call me try to offer a $30 dlls discount to remove my review, the original issue about they don't sent me my refill still unsolved, I waiting for a refill since 9/28, we are at 10/10 there are 12 days without received my medications, I done with the first 4 weeks without follow medications to continue with a treatment, they promise that we will receive you refills every 4 weeks and this is not true, you need call more that 5 times, chat with 10 people and beg for a refill, they said that they will rush the order, but is not truth, they blame the pharmacy, obviously I will never reach my goal, bad decision to trust on this company

So i have been a user of embody tirzepatide for 3 months and they use a different pharmacy every time and this last time I canceled my account because they sent it to a incompetent pharmacy it was at the pharmacy for 14 days and I was late so I switched to paying for zepbound more expensive with less headache and on top of it they will not issue a refund even tho it is their mess up! DO NOT USE EMBODY!!! if you do just know its crap service !!

I've been a customer with Embody for 3 months and my second month my Tirzepatide arrived warm (ice packs melted) but on time. The medicine seemed effective and I started to lose weight but on my 3rd month my medication arrived 2 days late - not Embody's fault - Fedex was supposed to deliver on a Saturday but I did not get my medication until Monday mid day and the ice packs were completely melted again and the medication was warm. I reached out to them a week later after hearing the meds lose effectiveness when left out too long in warm weather plus it had been in the 90s where I lived. They acted like they would contact the appropriate department and it would be resolved. Nope. Its been FOUR WEEKS this Sunday October 11 and they just keep giving me the run around. Its literal AI generated responses apologizing profusely and insisting the appropriate team is reviewing this matter. I called last week and talked to someone and that person said they were sending a ticket to the pharmacy to have a new vial sent to me (at no extra charge) and a day later they responded to an email I sent the day before (before talking on the phone with them) and they said they were still reviewing it. I said 'no the customer service person told me they were going to send the meds' and they clarified and said no, they were only sending a message to the pharmacy. So yeah - 3 additional emails later and still no new meds. I paused my subscription and am waiting. I had tried injecting the meds 2 weeks ago and felt no appetite suppression and my joint pain is coming back. Its just really frustrating because I already spent the money and and have a vial that has lost potency. I don't understand why they can't send me a new vial. They must be making millions of dollars.

If you’re considering using Embody for GLP-1 medication, I strongly encourage you to reconsider. I purchased what was supposed to be a four-week supply of compounded tirzepatide. After just ONE injection, my vial appeared nearly empty. I immediately contacted Embody because I was concerned that I had not received the full amount of medication I paid for. What followed was weeks of frustration, unanswered concerns, and empty promises. I spoke with at least THREE different representatives who assured me someone would follow up. I was repeatedly given timelines that came and went without a meaningful resolution. Meanwhile, I missed a scheduled dose because of the unresolved issue. Eventually, I canceled my subscription and requested a refund. Their response? They don’t refund orders that have already been processed. Here’s my problem: I wasn’t asking for a refund because I changed my mind. I was questioning whether I had received the product I actually paid for. Instead of investigating that concern and providing a clear explanation, they continued to avoid directly addressing it. At this point, my concern goes beyond the money. I’m concerned about how this company handles consumer complaints, prescription fulfillment issues, and accountability. I have filed a report with the Federal Trade Commission (FTC) requesting that their business practices be reviewed. If you’ve experienced something similar with Embody, I strongly encourage you to file your own report at ReportFraud.ftc.gov. You do not have to prove fraud to report a suspected deceptive business practice. Individual reports can help regulators identify potential patterns of misconduct. Consumers deserve transparency, accountability, and the products they pay for. Based on my experience, I cannot recommend this company.

I would give 0 stars . Horrible service! Scam company.

Do not sign up with Embody (joinem.co) until you've read this. I signed up in July 2026 at $132 a month. Their own support admits they never shipped my July order. They claim August was delivered, but I never received it and they haven't shown me proof. I cancelled in August, and they still charged my card twice after that. That's $528 total, and I have nothing to show for it. Getting help is nearly impossible. Their customer service is an AI bot that goes in circles and can't fix anything. I've spent hours trying to sort this out and still haven't gotten a single dollar back. My account is such a mess, I talked to the doctor for the first time two days ago. So they could sent me product and they didn't send everything I paid for. They won't cancel my account and act like they are going to run my card again, If you sign up, screenshot your cancellation and watch your statements closely. I'm disputing every charge with my bank and filing complaints with the BBB and the FTC.

I have been on Tirzepatide 2 years and in an effort to cut out of pocket costs, decided to try Embody. First of all, communication is horrible until they are ready to send another shipment. I have addressed concerns over the strength of the dose, no side effects initially at all and hunger noise returned within a couple of days The past 2 months I have had many incidents of nausea and was told they would send Zofran. Did it come, NOPE. 2nd request response was “had to be provider approved” even though the email from the doctor stated he would send Zofran. Clearly not professional or organized. I will be going back to my local wellness company!