EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Embody reviews

Showing 2,374 reviews with 1 star · Clear filters

customer
Jul 14, 2026
I've never received it
I've never received it
Response from EmbodyJul 14, 2026
We are very sorry to hear that your order never arrived. We understand how frustrating this must be and we are actively investigating this issue for you.
customer
Jul 13, 2026
Package arrived finally today and the…
Package arrived finally today and the ice was all melted. The product was warm some kind of scared to use it. I tried to call but it was 5:15 PM so no answer. I’m gonna try again in the morning. Also the directions are very not understandable for me there was one vile with a bunch of syringes so is the one vile supposed to be for the four weeks I used to get it from a doctors office where the vials were premade for me so it would be one each week so I’m just a little confused.
Response from EmbodyJul 14, 2026
We appreciate you bringing these matters to our attention. Please connect with our support team and they will get you squared away.
kayla O.
Jul 13, 2026
Would like to know who I talk to about…
Would like to know who I talk to about the prescription it was supposed to be cold when received and this bag was not cold in any kind of way the ice gel bag was melted and would like to know if they will replace
Response from EmbodyJul 14, 2026
We appreciate you bringing this to our attention. We are concerned to hear about the condition of your prescription upon arrival and the melted ice pack. We are actively looking into this matter to understand what happened and prevent it from recurring.
Lounetta F.
Jul 13, 2026
I haven't received anything yet!
I haven't received anything yet!
Response from EmbodyJul 14, 2026
We are concerned to hear your order has not arrived. We are looking into this delivery delay for you immediately.
Shawn S.
Jul 13, 2026
Zero communication
Zero communication, 10 days later my order was still not processed. I have tried numerous times to call customer service and when I do finally get to talk with someone, I can never get a straight answer, just I apologize over and over again. I have contacted my credit card company and told them to stop payment. My card was charged on July 3rd and 10 days later I still have no answers or product. Very disappointing!
Response from EmbodyJul 14, 2026
Ten days with no updates is enough to make anyone wonder if their order took a vacation. We're sorry to hear about your experience. We understand how frustrating it is to be charged and still be waiting for answers. We've continued to improve our order processing and communication so patients receive clearer updates throughout the process, and we'd appreciate the opportunity to review what happened. Thank you for taking the time to share your feedback.
Unhappy C.
Jul 13, 2026
Really, you have to ask?
Really, you have to be kidding me. This is not the way to gain new customers. You charged my card for a product that I have not received and now I am being treated as a new customer and you want my feedback ? Well, there ya go. I am fairly certain that I am not happy paying for a service that I have not received
Response from EmbodyJul 14, 2026
We may have been a little eager with that review request. We're sorry to hear your order hasn't arrived yet. We understand how frustrating it is to be charged and asked for feedback before you've even had the chance to receive your medication. We've continued to improve our order communication and timing so patients have a smoother experience from start to finish. Thank you for taking the time to share your feedback. We'd appreciate the opportunity to review your order and help get you an update.
Seanette
Jul 13, 2026
Order was completely hot
My order was complete and already shipped when i got invoice it said compounded with B12 which I'm allergic. Then when the package arrive, it was completely hot. The ice pack long melted. So afraid to take it
Response from EmbodyJul 14, 2026
We are truly sorry to hear about the issues with your recent order, especially regarding the B12 and the condition of the package upon arrival. We understand your concerns about the product's safety. We are actively looking into this to prevent similar situations.
Dacia R.
Jul 13, 2026
Terrible
Terrible. Upper dosage requires 3x the normal dosage. Scam. Beware!!! Refused to refund my money and return the wasted 2 vials of Tirzepatide. Dosage amounts are ridiculous! Prescription received and required injecting huge amounts of medication to equal the 15mg dosage.
Response from EmbodyJul 14, 2026
We're sorry to hear about your experience. Medication concentration can vary depending on the pharmacy, so the number of units injected is not always the same across formulations, even when the prescribed dose is equivalent. We understand how concerning that can be if it wasn't explained clearly. We've continued to improve our communication and patient education so dosing questions are addressed more thoroughly. We'd appreciate the opportunity to review your prescription and any outstanding concerns. Thank you for taking the time to share your feedback.

EmbodyReviews of joinem.co

About Embody

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Embody reviews

I've never received it

Package arrived finally today and the…

Would like to know who I talk to about…

I haven't received anything yet!

Zero communication

Really, you have to ask?

Order was completely hot

Terrible

About Embody

About these reviews

More in Personal Care, Pennsylvania

The Vegan Superhero Academy

DR Vitamin Solutions

De Novo Nutrition

ZOZO Soap Co.

Embody reviews

I've never received it

Package arrived finally today and the…

Would like to know who I talk to about…

I haven't received anything yet!

Zero communication

Really, you have to ask?

Order was completely hot

Terrible