Kristi J.
I got so sick not even playing
I got so sick not even playing. I dont want to use it anymore .
Response from EmbodyJul 14, 2026
So sorry to hear that. Please connect with our care team, they will help you solve this issue for you.

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
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Showing 2,374 reviews with 1 star · Clear filters
Kristi J.
I got so sick not even playing. I dont want to use it anymore .
Response from EmbodyJul 14, 2026
So sorry to hear that. Please connect with our care team, they will help you solve this issue for you.
Mary J.
NO phone calls. No talking to people?? It would have bind nice to talk face to face??
Response from EmbodyJul 14, 2026
We understand your preference for direct interaction. We are always looking for ways to improve our customer experience. Our team will definitely reach out again should they have missed your call. Support will get this taken care of for you.
Carrie
I haven’t yet received my order as of today? Hopefully it will be delivered today. Thank you
Response from EmbodyJul 14, 2026
We understand your concern about the delayed delivery. We are actively looking into this for you.
customer
I still haven’t received my prescription, and it’s been almost three weeks. My order has been delayed because my requested dosage is still waiting for physician approval. The process has taken much longer than expected, and the lack of timely communication has been frustrating. I was hoping for a much smoother experience, especially when it comes to something as important.
Response from EmbodyJul 14, 2026
I am truly sorry to hear about the significant delay in receiving your prescription and the frustration caused by the extended wait for physician approval. It's completely understandable that you're disappointed with the communication and the overall experience, especially when it concerns something so important. We strive for a smooth process, and it's clear we've fallen short in your case.
customer
I only received one vial for 4 weeks. I’m not sure if this is correct and I’ve reached out to twice via email and have not gotten a response. You got my money. I’d like an answer
Response from EmbodyJul 14, 2026
The care team will help you so that you're set up for success. Should anything have gone wrong our end, we'll definitely make it right for you.
Ashley
I was approved on July 5th. The prescription placed on the 6th and the money taken out of my account on 6th and still nothing other then, your orders been placed.
Response from EmbodyJul 14, 2026
We appreciate you bringing this to our attention. We understand your frustration regarding the delay in receiving your prescription after the payment was processed. We are actively looking into this matter to determine the cause of the hold-up and ensure a swift resolution.
customer
You need info I cannot get, makes it hard to do business
Response from EmbodyJul 14, 2026
Please reach out to our support team and they will get you taken care of
customer
My experience has been extremely disappointing. It has been more than a week since I placed my order, and I still have not received it. I have reached out several times through messages and follow-ups, but I have not received any response or assistance from your customer service team. The lack of communication and support has been very frustrating. I expected timely updates or at least an acknowledgment of my concerns, but instead, I have been left without any information about my order. Because of this experience, I have lost confidence in your service. At this point, I would like to cancel my order and receive a full refund, as I plan to purchase from another retailer. I hope you will improve your communication and customer support so that future customers do not have to go through a similar experience.
Response from EmbodyJul 14, 2026
We sincerely regret the significant delay in your order and the lack of communication you've experienced. We understand how frustrating it is to be left without updates, especially after reaching out multiple times. We are actively reviewing our customer service processes to ensure that all inquiries receive timely and helpful responses. We acknowledge your decision to cancel and seek a refund, and we are taking your feedback seriously to improve our service for all future customers.