EmbodyReviews of joinem.co

3.810,226 reviews
Personal Care
1811 Silverside Road, Suite 260, Wilmington, Pennsylvania

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Embody

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About Embody

Embody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Laura

Jul 14, 2026

Very disappointing experience this far…

Response from customer support has been timely and concerned. I believe they are doing what they can. Unfortunately I was prescribed the wrong dose of Semeglutide as I was taking 1mg at the time the initial order was placed. I was sent the starting .25-50mg dose. I contacted support who stated they had forwarded the information to the clinical team and I have not heard back from clinical. It has been over a week. When I received the wrong dosage of Semeglutide & NAD they arrived warmer than room temperature. Upon opening the temp control package the ice packs were completely melted and warm. I have notified support and will contact the clinical support to inquire regarding safety and efficiency of medication that has been exposed to high temperatures. While I understand shipping may be responsible for the extra time delivery took, perhaps medication shouldn't be shipped on a Friday if it's going to arrive warm? Just a thought. I would have rather waited another few days for usable effective medication. I switched from a GLP-1 program that I was happy with for financial reasons and so far my experience has been very disappointing to say the least.

Response from EmbodyJul 14, 2026

Friday shipments and summer weather can be a challenging combination. We're sorry to hear your experience has been disappointing. Medication dosing is determined by your licensed provider based on your medical history and clinical judgment, and we understand how frustrating it is when you feel your previous treatment history wasn't reflected in your prescription. We also understand your concerns about your shipment arriving warm and appreciate you bringing them to our attention. Thank you for recognizing our support team's efforts. We've continued to strengthen our communication between our support and clinical teams to provide a smoother experience, and we'd appreciate the opportunity to review your treatment plan and shipment concerns. Thank you for taking the time to share your thoughtful feedback.

About Embody

Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.

Also known as: joinem.co
Website: joinem.co
Category: Personal Care
Location: Wilmington, Pennsylvania
Listed on Five Star Index: 2026

Embody reviews

Showing 2,374 reviews with 1 star · Clear filters

Candice
Jul 14, 2026
I never received the medication.
I never received the medication.
Response from EmbodyJul 14, 2026
We are truly sorry to hear your medication did not arrive. We are investigating this issue for you.
Laura
Jul 14, 2026
Very disappointing experience this far…
Response from customer support has been timely and concerned. I believe they are doing what they can. Unfortunately I was prescribed the wrong dose of Semeglutide as I was taking 1mg at the time the initial order was placed. I was sent the starting .25-50mg dose. I contacted support who stated they had forwarded the information to the clinical team and I have not heard back from clinical. It has been over a week. When I received the wrong dosage of Semeglutide & NAD they arrived warmer than room temperature. Upon opening the temp control package the ice packs were completely melted and warm. I have notified support and will contact the clinical support to inquire regarding safety and efficiency of medication that has been exposed to high temperatures. While I understand shipping may be responsible for the extra time delivery took, perhaps medication shouldn't be shipped on a Friday if it's going to arrive warm? Just a thought. I would have rather waited another few days for usable effective medication. I switched from a GLP-1 program that I was happy with for financial reasons and so far my experience has been very disappointing to say the least.
Response from EmbodyJul 14, 2026
Friday shipments and summer weather can be a challenging combination. We're sorry to hear your experience has been disappointing. Medication dosing is determined by your licensed provider based on your medical history and clinical judgment, and we understand how frustrating it is when you feel your previous treatment history wasn't reflected in your prescription. We also understand your concerns about your shipment arriving warm and appreciate you bringing them to our attention. Thank you for recognizing our support team's efforts. We've continued to strengthen our communication between our support and clinical teams to provide a smoother experience, and we'd appreciate the opportunity to review your treatment plan and shipment concerns. Thank you for taking the time to share your thoughtful feedback.
Brian
Jul 14, 2026
Well?
Well, I have not received anything yet. It takes a threatening email for anyone to respond to a simple plan question. So far I am not happy. Maybe when I receive the medication it will change.
Response from EmbodyJul 14, 2026
We are truly sorry to hear about the difficulties you've experienced with your order and our communication. We are actively looking into this to understand what went wrong and prevent future occurrences.
customer
Jul 14, 2026
The process is taking too long
The process is taking too long. It should not take this long to do the online stuff, have a doc review it and approve, send to pharmacy and ship out. Other companies can do it in less than 2 days. I will be going 3 weeks without meds at this point and thats not good on a person's body.
Response from EmbodyJul 14, 2026
We are truly sorry to hear about the significant delay you've experienced and the frustration this has caused, especially regarding your medication. We understand how critical it is to receive your prescriptions in a timely manner, and going without essential medication for weeks is certainly not acceptable. We are actively working to streamline our processes to prevent such situations in the future.
customer
Jul 14, 2026
I haven't received it yet
I haven't received it yet
Response from EmbodyJul 14, 2026
We are sorry to hear your order has not arrived yet. We are looking into this for you.
customer
Jul 14, 2026
Haven’t received my medication there is…
Haven’t received my medication there is lack of communication.
Response from EmbodyJul 14, 2026
We are very sorry to hear your medication has not arrived and that our communication has been insufficient. We are actively looking into this delivery issue for you.
Lorie
Jul 14, 2026
Late Appointment
I would love to start the program but I cannot get a phone appointment for 2 weeks from now. I sure hope I have not been charged anything .
Response from EmbodyJul 14, 2026
We appreciate you sharing your feedback. We understand your frustration regarding appointment availability and the concern about charges. We are actively working to improve scheduling and will ensure no incorrect charges occur.
customerD S.
Jul 14, 2026
The product was hot when I received it.
The product was hot when I received it.
Response from EmbodyJul 14, 2026
We are concerned to hear the product was hot upon arrival. We are looking into this matter to prevent it from happening again. If you haven't yet, please connect with our care team

EmbodyReviews of joinem.co

About Embody

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EmbodyReviews of joinem.co

Embody reviews

I never received the medication.

Very disappointing experience this far…

Well?

The process is taking too long

I haven't received it yet

Haven’t received my medication there is…

Late Appointment

The product was hot when I received it.

About Embody

About these reviews

More in Personal Care, Pennsylvania

The Vegan Superhero Academy

DR Vitamin Solutions

De Novo Nutrition

ZOZO Soap Co.

Embody reviews

I never received the medication.

Very disappointing experience this far…

Well?

The process is taking too long

I haven't received it yet

Haven’t received my medication there is…

Late Appointment

The product was hot when I received it.