EmbodyReviews of joinem.co

Response from EmbodyOct 12, 2026

Hi Chris, thank you for sharing your feedback and please accept our sincerest apologies for the repeatedly delivery delays and the difficulty of getting meaningful assistance. We understand how frustrating it is to wait one to three weeks beyond the expected delivery timeframe and feel that contacting customer service doesn't lead to a resolution. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 12, 2026

We're really sorry that delays in medication delivery and concerns about refunds have left you feeling this way. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 12, 2026

Hi CoCo, thank you for sharing your feedback and we're sorry that you've been left waiting for your medication despite paying for your order and repeatedly contacting our support team. We understand how frustrating it is to receive a package with supplies but no medication, only to be given changing delivery estimates while your treatment schedule is affected. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 12, 2026

We are deeply sorry to hear about your experience with our support options and the concerning confusion regarding your medication instructions. It is completely understandable how alarming it is to receive conflicting guidance on dosage and supplies, and this is certainly not the standard of care or clear communication we aim to deliver. We would truly appreciate the opportunity to review your account, look into these instructions, and address your concerns to help make things right. - Embody Team

Response from EmbodyOct 12, 2026

Hi Ben, thank you for sharing your feedback and please accept our sincerest apologies that your orders have taken weeks longer than expected and that you haven't been satisfied with your treatment experience. We understand how frustrating it is to deal with repeated delays while also feeling that the medication isn't meeting your expectations. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 12, 2026

Hi Candy, we're so sorry to hear your experience with Embody has been disappointing, especially after committing to a six-month subscription upfront. We understand your concerns about the limited results you've experienced, the hair loss you described, and the two-week wait for a response from nurse support. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 12, 2026

Hi Susan, thank you for sharing your feedback and please accept our sincerest apologies that you've been waiting a month for your medication or a refund, with no clear resolution despite repeated follow-ups. We understand how frustrating it is to be told that an order has shipped when the tracking information still shows that FedEx has not received the package. We apologize for the uncertainty and the time you've spent trying to resolve this. We'd like to review your order and tracking details to verify the shipment status and determine the appropriate next steps regarding your medication or refund request. We recognize the urgency of this matter and appreciate the opportunity to address your concerns. - Embody Team

Response from EmbodyOct 12, 2026

Hi Jeanni, we are sorry for the frustration and financial stress this situation has caused. We understand that you canceled the order shortly after being charged, did not intend to order needles, and are now concerned that the medication may no longer be usable because the delivery was delayed. We'd like to review your cancellation request, that charges totaling $149, and the shipment status to determine what happened and clarify the available options for resolution. We apologize that this experience has left you feeling disappointed, and we appreciate you bringing these concerns to our attention. - Embody Team