EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent
Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
Showing 2,374 reviews with 1 star · Clear filters
customerlourdes
Very late notice. Paid since more than 2 weeks and no notice about my glp1.. i since the order is already in the pharmacy, no refund are possible. Very bad service.
Response from EmbodyJul 14, 2026
We sincerely apologize for the significant delay in receiving information about your GLP-1 medication and the frustration this has caused. We understand how concerning it is to not receive updates after such a long wait, especially when a refund is not possible.
SL
Arrived 4 days instead of next day. Product, though packed in a styrobox was hot. Not even a hint of cold. Sent 4 emails and 2 voicemails requesting call back - but got nothing.
Response from EmbodyJul 14, 2026
We are truly sorry to hear about the delayed delivery and the condition of your product. We understand your frustration with the lack of response to your communications; we are actively investigating this to prevent recurrence.
Shantell W.
Nobody has contacted me when I told them I was ready
Response from EmbodyJul 14, 2026
We apologize for the lack of contact. We are reviewing our communication process to ensure this doesn't happen again.
Kimberly L.
I spent a lot of money on your product but have yet to see it arrive. I can't rate a product I've never had an opportunity to use.
Response from EmbodyJul 14, 2026
We sincerely apologize that your product has not yet arrived. We understand your frustration and are actively investigating this delivery issue for you.
shanna S.
No stars. The ad said I would not be charged until approval, but I was immediately charged. No problem, but then I received no communication from the company about needing a pcp letter to approve my prescription. Just happened to see a weird attachment on my patient portal and decided to click it. I decided just to cancel, but navigating the so called 24/7 customer service was ridiculous. Waited on hold for 10 minutes just a received a message that no one could take my call and the call disconnected. Finally received a call back and I requested a cancellation and refund as I was in my 30 day money back guarantee and still had not received any medication or approval and had to listen to the representative. Go on for 10 minutes saying the same things over and over about how I gave permission for the card to be authorized. Of course I gave permission for the card to be authorized. I thought I was getting medication, but I also thought that they would abide by their own advertisement and not charge me until approval. I just do not get warm trustworthy vibes from this company and we definitely do business with a local compounding pharmacy instead going forward. Oh and the representative made sure to let me know many many times that it would take 5 to 10 days to get my money back.
Response from EmbodyJul 14, 2026
We sincerely apologize for the frustrating experience you encountered with our service, from the immediate charge to the difficulties with communication and cancellation. We understand your disappointment regarding the discrepancy between our advertisement and your experience, as well as the challenges you faced trying to resolve the issue. We are truly sorry that we failed to provide you with a trustworthy and smooth process. Your feedback is invaluable as we strive to improve our customer service and billing practices.
Marlena C.
This place is horrible!!! I started dealing with them the beginning of June and I have received nothing but they have my money!!! I demand a refund ASAP
Response from EmbodyJul 14, 2026
We are truly sorry to hear about your frustrating experience and the delay in receiving your order and refund. We're looking into this for you to get this resolved.
Meghan R.
Never arrived
Response from EmbodyJul 14, 2026
Please reach out to our care team so we can look into the matter for you
Gerald B.
I'm told the pharmacy that got the order doesn't ship to SC - so why was it sent there? Delay = disappointment May end up canceling
Response from EmbodyJul 14, 2026
We sincerely apologize for the frustration and disappointment this situation has caused. It's completely understandable that you're upset about your order being sent to a pharmacy that doesn't ship to your state. We recognize how important it is for you to receive your medication without unnecessary delays. We'd like to investigate this issue further to understand what went wrong and prevent it from happening again.