EmbodyReviews of joinem.co

Response from EmbodyJul 15, 2026

We sincerely apologize for the significant delay and the lack of communication regarding your order. It's completely understandable that you're frustrated, especially after waiting so long for a substantial purchase. We are truly sorry that you haven't received your 12-month supply or any updates.

Response from EmbodyJul 15, 2026

We're truly sorry to hear about the frustrating experience you've had with your order. It's completely understandable why you'd feel this way, and we sincerely apologize for the confusion with account location, the incorrect phone number, and the significant delay in shipping without tracking. We want to assure you that this is not the standard of service we aim to provide.

Response from EmbodyJul 15, 2026

We sincerely apologize for the frustration and lack of response you've experienced. It's completely understandable that you're upset when you're trying to cancel a membership and stop medication orders without success. We take your concerns seriously and want to ensure this is resolved.

Response from EmbodyJul 15, 2026

We are very sorry your shipment has not arrived. We understand your frustration and are looking into this delay for you.

Response from EmbodyJul 15, 2026

We sincerely apologize for the significant delay in receiving your items and the frustration this has caused. We understand how disappointing it is to wait so long without a clear delivery timeframe. We are truly sorry for this experience and the uncertainty you're feeling.

Response from EmbodyJul 15, 2026

Fair feedback, and we understand why it might come across that way. We take concerns like these seriously, and while we can't discuss or resolve individual account details publicly, we do work directly with patients to review their specific situations and find the appropriate resolution whenever possible. We've also continued to make meaningful improvements to our support experience based on the feedback we've received. We appreciate you sharing your perspective, and we're glad to hear your own situation was ultimately resolved. Thank you for taking the time to leave your feedback.

Response from EmbodyJul 15, 2026

We understand your frustration regarding the delay. We are actively looking into this shipment to resolve the issue promptly.

Response from EmbodyJul 15, 2026

Your payment showed up before your package did, and we understand how frustrating that is. We're sorry to hear your order still hasn't shipped. We've continued to improve our order processing and communication so patients receive more timely updates throughout the process, and we'd appreciate the opportunity to review your order. Thank you for taking the time to share your feedback.