EmbodyEmbody is a modern tele-health platform helping people achieve sustainable weight loss through medically guided GLP-1 treatments. Our program connects patients with licensed providers who prescribe personalized weight loss plans using medications like semaglutide and tirzepatide - all delivered directly to their door.With plans starting at just $79/month with no long term commitment, Embody makes clinically proven metabolic care more accessible than ever. Patients complete a quick 2 minute online intake, receive a provider review, and if medically appropriate, begin treatment with ongoing medical support.
Embody (joinem.co) has 10,226 customer reviews on Five Star Index, with an average rating of 3.8 out of 5.
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Personal Care · Lancaster, Pennsylvania
Excellent
Personal Care · Allentown, Pennsylvania
Excellent
Personal Care · Archbald, Pennsylvania
Excellent
Personal Care · Quakertown, Pennsylvania
Excellent
Showing 2,374 reviews with 1 star · Clear filters
Matthew
Where is my product? You charge my bank account last week but have not had one single communication as to when I should see my product.
Response from EmbodyJul 15, 2026
We sincerely apologize for the frustration and lack of communication regarding your order. It's completely understandable that you're concerned about being charged without receiving your product or any updates. We are actively looking into this to provide you with an update on your shipment.
Kanndin D.
I got 3 shipments and got charged 3 times
Response from EmbodyJul 15, 2026
We appreciate you bringing this billing concern to our attention. We are looking into this matter to understand why multiple charges occurred.
joseph B.
Never received it. Saturday rep who I spoke to is unprofessional. I called Monday and was told I didn’t have an account. So I disputed the charge. Cancel my account Horrible company. Worst customer service.
Response from EmbodyJul 15, 2026
I am truly sorry to hear about your frustrating experience. It's incredibly disappointing when an order doesn't arrive and then to face such difficulties with customer service. We understand how upsetting it is to be told you don't have an account after making a purchase, and we sincerely apologize for the unprofessional interaction you described.
Charlene S.
No communication
Response from EmbodyJul 15, 2026
Please use your patient portal. You can connect straight to the care team from there in no time.
Colleen T.
I pad the money and still haven’t gotten my shots
Response from EmbodyJul 15, 2026
We are very sorry to hear about this issue. We are looking into this immediately to understand what happened with your shots.
Stephanie T.
Got my medicine 4 days late core temp over 90 and they refused to fix it....DO NOT USE THEM SEE
Response from EmbodyJul 15, 2026
We are concerned to hear about the significant delay in receiving your medicine and the temperature issue. We are reviewing this internally to prevent future occurrences.
Shannon M.
Not getting anywhere in ordering the added energy injection I’ve been trying to for a week now with no success. Not very good communication. Not very quick at replying to messages. However, I did just start the weight loss shot. I’m not feeling much different yet.
Response from EmbodyJul 15, 2026
We sincerely apologize for the difficulties you've experienced with ordering your energy injection and the communication issues. We are actively reviewing our processes to improve response times and ensure a smoother experience for all our clients.
customer
Wait time for the medication to be approved takes too long (2weeks). Refund has not been processed correctly.
Response from EmbodyJul 15, 2026
We sincerely apologize for the extended wait time for your medication approval and the issues with your refund. We understand how frustrating these delays can be and are actively working to improve our processes.