EmbodyReviews of joinem.co

Response from EmbodyJul 16, 2026

Is it rolling now? Hear you and would love to help. Please reach out to support and ask for a manager specifically. They will give you amazing care and guidance.

Response from EmbodyJul 16, 2026

We will definitely get you taken care off. This can happen and we‘re so sorry that it did. We will make it right and appreciate your patience

Response from EmbodyJul 16, 2026

We can’t apologize enough about this delay. Good news is we‘ve figured out what went wrong to cause this and moving forward. Things should be much smoother. Never hesitate to reconnect with our support team and the will get you taken care of.

Response from EmbodyJul 18, 2026

We sincerely apologize for the frustration and concern regarding your order. It's completely understandable that you're disappointed about being charged without receiving your product, and we assure you this is not a scam. We are actively looking into this to provide you with an update on your shipment.

Response from EmbodyJul 18, 2026

We sincerely apologize for the incredibly frustrating experience you've had with our communication and customer service. It's completely understandable that you feel this way when facing significant delays and a lack of clear information, especially when your medication is crucial and you're away on vacation. We regret that the process has been so difficult and that you feel your wishes were not respected.

Response from EmbodyJul 18, 2026

We understand your concern about the medication's temperature upon arrival and how crucial maintaining the cold chain is for these types of medications. We sincerely apologize for the distress this has caused. Please reach out to us through our patient portal so our Care Team can investigate this issue further and assist you.

Response from EmbodyJul 18, 2026

We sincerely apologize for the significant delay in receiving updates on your order and the frustration this has caused. We understand how concerning it is to not have clear information after 11 days, especially when you're expecting important medication. We are actively looking into why your order has been delayed and why you received a survey without prior updates.

Response from EmbodyJul 18, 2026

We sincerely apologize for the lack of response regarding your dosage confirmation and the unclear measurements in the instructions. We understand how crucial it is to have precise information for your medication.