EmbodyReviews of joinem.co

Response from EmbodyJul 18, 2026

We sincerely apologize for the concerning experience you've had. It's completely understandable that you're frustrated about not having a doctor consultation regarding your prescription and the lack of tracking information after 10 days. We are actively looking into this to understand what went wrong and ensure this doesn't happen again.

Response from EmbodyJul 18, 2026

Sentimos que no hayas recibido tu pedido. Nos gustaría tener la oportunidad de revisar qué ocurrió con el envío y cualquier inquietud relacionada con el cargo. También hemos realizado mejoras en nuestros procesos de comunicación y soporte para resolver este tipo de situaciones de manera más rápida y eficiente. Gracias por tomarte el tiempo de compartir tu experiencia.

Response from EmbodyJul 18, 2026

That would upset us too, we're sorry for the delay, Luckily we found the issue and have fixed it moving forward. So sorry.

Response from EmbodyJul 18, 2026

We are truly sorry to hear that your order has not yet arrived. We understand your frustration and are looking into this matter for you immediately.

Response from EmbodyJul 18, 2026

We understand your frustration regarding the delay and the charge. We are actively looking into this delivery issue for you.

Response from EmbodyJul 18, 2026

We are truly sorry to hear about your frustrating experience with the ordering process and your subsequent attempts to cancel. It's disheartening to learn that you encountered issues with order confirmation and that our customer service was unable to assist you promptly with the cancellation. We understand how upsetting it is to feel that your concerns were not addressed effectively, and we sincerely regret that your initial interaction with us was so negative. We are committed to improving our systems and support to prevent similar situations.

Response from EmbodyJul 18, 2026

It can take some time initially. We're here for you and we'll get you set up so you see success. We're sorry you're sad. The care team will make adjustment so you're seeing results. Pinky promise.

Response from EmbodyJul 18, 2026

We are truly sorry to hear about the poor communication and the delay in receiving your product. We understand how frustrating it is to not receive what you've ordered and to have to repeatedly inquire about its status. We appreciate you bringing this to our attention.