EmbodyReviews of joinem.co

II didn’t read enough reviews !! I’m still waiting on my order almost two weeks ago. I keep getting the same repeat answer that it was sent to pharmacy. It hasn’t been sent or there would be a tracking number. They get to keep your payment however because it was sent to the pharmacy. I would not recommend this company. Their advertising is misleading. Read the fine print on every ad and keep researching them. I’m not the only one who is experiencing this circus. As one customer said “I’m ashamed of being scammed “.

Its been since the 3rd and have yet to receive tracking information or the product ive paid you for. The prescription was sent to the pharmacy on the same day. Its now the FIFTEENTH!! Ive messaged, emailed, and called many many times to no avail. The woman i spoke to today stated theres no managers or supervisors to speak with! What kind of business are you trying to run, Embody?! This has been the worst experience and I'll keep my friends and loved ones far away from this JOKE of a company!

I’m still waiting for my medication have attempted and left my number in the queue to be called backx4 times no ine yet has. My payment was taken off my FSA health equity card paid in full. No more emails with times of delivery or anything.

After expressing to Embody that I was transferring from another GLP-1 that had me on 15mg they still sent me 2.5mg starter package. I was then told I would have to speak with a Doctor who told me to send in my prescriptions from my previous GLP-1 which I provided. That was a week and a half ago. Three times I was told my issue was being escalated, three times I have not received a response, nor has any confirmation been sent to my email. I was trying to give Embody a chance but if the communication doesn't improve I will be going to another provider.

I am very disappointed in the communication and response time. I received my medication about 10 days ago and sent in a question 5 days ago. Still no real response and k haven’t been able to take the medication yet.

Update My experience with Embody left me with little confidence in their medication fulfillment and customer support. I received two separate tirzepatide shipments from two different pharmacies, despite Embody later stating that their records showed only one shipment had been sent. I had already injected medication from the first shipment before I became aware of the discrepancy. Throughout my correspondence, I repeatedly asked straightforward questions: which shipment was actually my prescription, why two different pharmacies were involved, and which medication I had injected. I never received clear answers. What was especially frustrating was that Embody’s explanations changed over time. At one point I was told my approved prescription was 5 mg weekly. Later I was told the dispatched shipment was for a 4.25 mg weekly dose. These inconsistent explanations only increased my concern instead of resolving it. I was also given conflicting information regarding the shipments and billing, while the core medication questions remained unanswered. When dealing with injectable prescription medications, patients deserve accurate records, consistent communication, and clear answers. Unfortunately, that was not my experience. Update The customer support team contacted me in an effort to make things right, however, all they did was keep talking in circles. They seem to avoid answering how I ended up with two different prescriptions from two different pharmacies (neither of which match what I was approved for) or why I have two completed charges on my credit card statement. They keep asking me to send screenshots as proof, which I’ve done three times, but they still tell me there’s only evidence of one transaction. I cannot stress how frustrating this is. I cannot recommend this company, not even a little bit. I was approved for 5mg/wk of Tirzepitide. I received a 17mg vial, which only equals 4.25mg/wk. The next day I received another 10mg vial (2.5mg/wk) which I didn’t even order. My credit card was charged for both, customer service denied shipping or charging me for one, but wouldn’t clarify which. I sent picture for proof, haven’t heard back. I want a full refund for both but they are non-responsive.

The customer service has been awful. I still haven’t even heard back from the doctor.

I was already on tirzepatide, so I sent them my current prescription when I signed up, the said they would have a doctor review, I called them before the prescription was final to ensure they would send me my correct dosage. They then ignored my prescription, and sent me the smallest dose, which only would get me through a week with what I have been taking for the past year. I then called them and said they couldn't give me my current dose because they don’t have it. Which they could have told me the first time I called and not after it was delivered. They then said they couldn’t give me a refund because it was already delivered but had I known that they couldn’t give me my dosage I would have cancelled BEFORE delivery.