OPri
Very inefficient onboarding process
Embody is quick to take your money but not expedient when it comes to setting you up with a prescription. They ask you initial questions and then they go silent. When you contact them to ask about the status, they will lie about immediate escalation to clinical team and then go quiet again. Then, after two weeks of waiting for someone to contact you, you call them and they will tell you that YOU WERE SUPPOSED TO CONTACT EMBODY and set up an appointment because "they have questions". Worst experience ever.
Response from EmbodyJul 21, 2026
We are truly sorry to hear about your incredibly frustrating experience with the onboarding process and the communication issues you've encountered. It's completely understandable that you feel this way after such significant delays and conflicting information. We regret that the process has been so difficult and that you were left waiting for updates.


