Upset C.
I had consult with physician on the…
I had consult with physician on the 11th was advised my medication would arrive with 3 days and then when I called 9 days later they said I would have to have another appointment with physician and start over. I requested a refund and will use a company that can provide my medication in a timely many and want lose my paperwork in the process. I will deal with a company that cares about people
Response from EmbodyJul 21, 2026
Having to start over after being told your medication was on the way is incredibly frustrating. We're very sorry to hear about your experience and understand why you were disappointed. Losing time because of an issue with your paperwork is not the experience we want for our patients. We've continued to improve our onboarding process and internal workflows to help prevent situations like this. If you're open to it, please reach out to our support team again so we can review your account, answer any remaining questions, and see if there's anything we can do to help. Thank you for taking the time to share your feedback.