EmbodyReviews of joinem.co

I honestly can't believe how poorly I was treated. My concerns were dismissed and later, COMPLETELY ignored… they also completely changed my dosage and essentially made me start the entire process over after already taking this medication for months. The lack of communication and concern were truly unbelievable, I have been mistreated by doctors and practices in the past but never expected it so outwardly and immediate after putting in my payment info. The audacity to brush off any patient like they have is still so shocking, it took me a while to even collect myself enough to review this service. I was never even shipped any medications! Due to the lack of responses, (sometimes weeks in between before just stopping completely) as I ashamedly plead for answers or updates. I contacted customer service asking for a response and relaying how upset and disappointed I was so far, thinking my grievances would hopefully be resolved but it just led to the old representative aggressively replying back to our old messages stating they WERE receiving my messages and revealed they HAVE seen my concern but it went absolutely nowhere. They basically told me “quit crying” I wish I read these poor reviews earlier to scare myself away, this wasn’t even just a waste of time and money, but a complete disservice to myself. I would not recommend this service to anyone in good conscience. No amount of money saving is worth this trauma

Ive left emails, text messages and tried calling with absolutely no service. I have not received my medication but have been charged $79. At this point I want my money back and to cancel any future subscription

Well, first I signed up and had an appointment. It went great. I was approved for my medicine and I was waiting for it and then a friend of mine who also signed up, said that there was an issue with theirs and they called and that they said because they were in Arizona there were different rules. Well, they weren’t in Arizona. They were in Arkansas, so I called to check on mine and found out that my appointment was routed to a practitioner who was not licensed to prescribe in Arkansas, so therefore I needed a new appointment yet no one could figure out how to get me a new appointment. It took two phone calls in three emails to get a link to create a new appointment so I did finally go on there like five days later when I finally got a link and created a new appointment then I got home for that appointment and almost hung up because eight minutes into the appointment. No one had showed up. I didn’t hang up and write it 10 minutes after the appointment time the physician came on and was fabulous by the way, I confirmed myself that they were licensed to prescribe in Arkansas because that was a concern of mine and she told me that she was and that she had put a rush order in and that my prescription should ship on Monday and get it by Tuesday and profusely apologize for the situation. Well, as you can imagine I was pretty disappointed that Monday came and no shipment Tuesday came and no shipment and then finally Tuesday afternoon. I got a notification that it was shipped but still it wouldn’t be here until Thursday now I would think as much of an issue as I had that that would have truly been shipped on Monday to arrive on Thursday, but it wasn’t. I will tell you that the customer service has been horrific. And the absolute only thing that kept me moving forward was the price. But I guess if you can offer a good price like that you’re cutting cost from somewhere unfortunately it definitely appears to be Customer Service. I still haven’t figured out how a medical practitioner did not check my information enough to notice that I was in Arkansas that they weren’t licensed to provide in that state. That’s very odd to me.

Poor attitude and customer service by the provider when I couldn’t just upload a picture of my prescription.

It took 2 weeks to get appointment with dr then six days script was sent in and I still haven’t received anything

I placed an order an hour ago. For some reason, I hit an add-on medication… It’s almost like they’re tricking you to get the add ons because I didn’t notice it until after I got my receipt. Right away, I called customer service and nobody answered. I sent an email and got a reply about an hour later. In the email, they said my medication had already been sent to the pharmacy and was being processed and would not give me a refund for the add-on medication. It had only been an hour! I’m also getting double sets of emails, so I’m very concerned that I have been billed twice. I am technologically savvy and don’t often get confused by websites, but this one on my mobile phone was tough! I have asked to cancel my entire subscription because of the poor customer service and I have not heard back. Please pass on this one!

Customer service was great she made sure to get canceled and refund my. Charge. Now you sign up they take ur money then u have to wait 17 days for an appt then another 7 to 14 days to receive meds thats 1 month for meds. Ridiculous its an online visit that takes 15min tops

I never received my medication