EmbodyReviews of joinem.co

Response from EmbodyJul 22, 2026

We are truly sorry to hear about the significant difficulties you've experienced with your medication order and the trouble you've had reaching our team. It's completely understandable that you're frustrated when your card was charged, but your medication was not received. We are actively working to improve our processes.

Response from EmbodyJul 22, 2026

We sincerely apologize that you haven't been contacted after signing up and that your email to support went unanswered. That sounds like a technical hiccup. Please call us and we will make sure to figure out want went wrong and walk you through anything you need.

Response from EmbodyJul 22, 2026

We appreciate you sharing your experience and feedback with us. Please connect with the care team so they can review you prescription and adjust you for success.

Response from EmbodyJul 22, 2026

We understand your disappointment. Weight loss can be a gradual process, and we encourage you to continue with the program. Please connect with the care team so they can monitor and set you up for success moving forward.

Response from EmbodyJul 22, 2026

We sincerely apologize for the incredibly frustrating experience you've had with our communication and order fulfillment. It's completely understandable that you feel "in the blind" when you're not receiving notifications and constantly have to call for updates. We regret that our representatives put you on hold and seemed confused about your order, especially regarding the shipment of your 3-month supply. This is certainly not the clear and proactive service we aim to provide, and we are truly sorry that this has led you to consider not renewing your service.

Response from EmbodyJul 22, 2026

We are truly sorry to hear that you have not received your order and that your attempts to get an update have gone unanswered. We understand how frustrating it is when you've paid for a product and haven't received it or any communication. We are looking into this immediately to resolve the issue.

Response from EmbodyJul 22, 2026

We understand your frustration regarding the prescription refill process. We truly apologize that we couldn't meet your needs for a higher dosage, even with the information you provided. We aim to ensure the safety and efficacy of all treatments, and sometimes that means we require specific documentation for certain medication strengths. We regret that we weren't able to move forward with your request in this instance.

Response from EmbodyJul 22, 2026

That sounds like a technical issue. I recommend calling out support line so they can figure out what's going on. Calling is usually the fastest route.