EmbodyReviews of joinem.co

Would rate an absolute zero, if it were an option. I signed up on Embody's website one morning and received a text message requesting a photo of my prescription an hour or two later. I responded to that text message that I would send it in a few hours, but before I had the opportunity to do so (approximately two hours later), the company sent a prescription to the pharmacy for a lower dose than my prescription. They did so without my consent and without an opportunity for me to speak to a provider and review my prescription. I was able to set a provider appt two days later, for which a provider was a no-show. They listed this as a "missed appointment" for me. When I finally was able to speak to a provider during an appointment the next day (who was also 10 minutes late), that provider advised that Embody could not fulfill my current prescription dose (15mg compounded tirzepatide) and to contact Customer Service. They have simply pointed me to their "no refunds" policy, but this is dishonest and unethical. Embody made a mistake, not me. I am disputing the charge with my HSA card company and have demanded a full refund from Embody. Would NEVER recommend to anyone - HORRIBLE company. By the way, it took them a week and a half to finally ship the lower dose medicine, after I requested a cancellation several times.

Although you can get "meds"..not really sure they are any more than saline solution rn as I havn't had any side effects or benefits of the medication. Their customer support IS ABSOLUTELY TERRIBLE!!! I have had three separate appointments that I have showed up to 5 minutes ahead of time to the virtual waiting room and wait and wait only to find out that my appointment has been cancelled. Their online chat is VERY hard to work with and only sometimes does what they say they will do. I will not be using this company any more after my "medication" runs out.

I am due to take my next dose of Sematuglide today and my shipment has not arrived. This is the second month I have had a problem with this. I spent over 30 minutes on a chat and then called and waited on hold to find out that my shipment may be a week late. If you go with Embody expect your meds to be late and expect to have to take time out of your work day to contact them. They ultimately just keep saying that they understand and they are sorry but they over no actionable solution. It sounds like they are taking on too many clients and are unable to fulfill orders on time. I am looking for a new company to provide this service. It isn't worth the stress every month.

I updated my address with this pharmacy weeks ago and was told to call again once my medication was approved. I called the same day I got the approval email, yet the order still shipped three days later to my old address, almost two hours away. When I explained that no one would be there to receive it, they told me to ask a neighbor to store it for me until I got there to pick it up. Customer service repeated the same instructions and offered no real solution. I do NOT recommend this company for anything!

I have ordered peptides from this company for 2 months in a row. The first month my products arrived a week late and hot as they were sitting outside in the sun for days, because I was not notified they had shipped. I ordered the same 2 products and paid for them on Oct 4th, it is now the 14th and I have called, emailed and used their chat and I still have not gotten my order shipped I have demanded a full refund today and I will NEVER order from this company again. I received this email after I wrote the review. Now they are saying they are not refunding me the over $250 and still going on 3 weeks no peptides Thank you for writing back, and I am truly sorry for the delay with your medication. I understand how frustrating and worrying it is to wait for your products, and I appreciate your patience. I reviewed your account and the earlier notes on your case. As shared in our previous email, your medication will be fulfilled for the payments already submitted. I am not able to provide a specific ship date, but I want you to know your order has not been overlooked. Regarding your refund request, a decision was already shared under our Cancellation and Refund Policy, and I am not able to approve a refund. I understand this is not the answer you were looking for.

Here we are again. Almost 14 days since I ordered and was delivered a hot shot of tizipide through this company. Finally received a call from an account specialist ( LEYN) once she saw my review to make all these promises of a replacement shot and not even remember the next day what she swore personally she would fix. These people instructed me to inject a shot the same nurse practitioner and,my Pcp instructed me to NEVER do.knowing they are legally responsible for this as I have all emails that were sent .all texts, saved and still they want to play games.no tracking number. Nothing!! Please do not use this company. Not only can a hot shot loose its potential for weight loss,it can make you sick.I am waiting on a legal adviser to take the next steps.

Embody is a complete SCAM!! After 3 months of following exact diet, working out and requesting support from Embody i have NOT LOST 1 pound??? I was supposed to be at goal weight in 14 weeks. Have photos of quote and have only lost 1/2 of 1 pound?? Embody said go to Trizep.. upsell.. that also has quality issues., is being sent red colored?? And also probably water in vial I WANT ALL 3 months refunded immediately

Their customer service is totally disorganized. I feel they are a sham company. I had nothing but frustration dealing with them . I'm sorry I wish I could be more positive . Every peptide supplier I've used since has been a much better experience for me. I only wish I had done more research on embody before getting signed up with them.