EmbodyReviews of joinem.co

Response from EmbodyJul 22, 2026

We appreciate you sharing your initial experience with us. We understand your concern about not seeing the desired results yet and the continued "food noise." We're glad to hear that the delivery was quick and that you've had a positive experience with our customer service. We hope that with continued use, you'll start to see the benefits you're looking for.

Response from EmbodyJul 22, 2026

We are sorry to hear about the difficulties you've experienced in getting information about the patient portal. We are actively looking into why your inquiries went unanswered and are committed to improving our communication process.

Response from EmbodyJul 22, 2026

We sincerely apologize for the frustration and distrust caused by the lack of a clear answer regarding the medication dosage. We understand how important it is to receive straightforward information, especially when it comes to your health. We regret that we were not upfront about our available dosages before your order was placed.

Response from EmbodyJul 22, 2026

We sincerely apologize for the incredibly frustrating experience you've had with your program, particularly regarding the dosage, appointment scheduling, and communication issues. It's completely understandable that these challenges would lead to such disappointment. We are actively reviewing our processes to ensure better clarity on dosage options and to improve our scheduling and internal communication to prevent such miscommunications in the future.

Response from EmbodyJul 22, 2026

We are truly sorry to hear about your disappointing experience due to a lack of communication and updates. It's completely understandable that seeing a post about a scam would cause panic and lead you to cancel your order. We regret that your email went unanswered and that you felt unsupported.

Response from EmbodyJul 22, 2026

We are truly sorry to hear about the incredibly frustrating and disappointing experience you've had with your order. It's completely understandable that you feel duped and scammed when your medication hasn't arrived after ten days, despite submitting all requested documents and your provider calling in. We sincerely apologize for the AI-generated email runaround and the lack of progress. We will definitely turn this around for you to make sure you're set up for success.

Response from EmbodyJul 22, 2026

We are truly sorry to hear about your experience and the concerns you've raised regarding the professionalism of our process and the lack of clear communication. It's clear we fell short in providing you with the necessary information about your medication, potential side effects, and dosage conversion. We understand your apprehension about starting your GLP-1 shot without proper confirmation and guidance. Your safety and peace of mind are paramount, and we recognize that we did not meet your expectations for a prescribed substance requiring careful attention from a doctor. We are committed to addressing these issues and improving our communication to ensure our customers feel confident and well-informed.

Response from EmbodyJul 22, 2026

We're sorry our product hasn't met your expectations. Please connect to the care team and they will make sure you get adjusted so you're set up for success.