EmbodyReviews of joinem.co

Response from EmbodyJul 23, 2026

We are truly sorry to hear about the significant delay and frustration you've experienced after submitting your information and payment. It's completely understandable how disappointing it is to wait two weeks without an appointment or any communication. We sincerely apologize for this lapse in our service and for the inconvenience this has caused.

Response from EmbodyJul 23, 2026

We're sorry to hear about your experience and understand how frustrating it is to be waiting after completing your enrollment. Every patient is reviewed by a licensed provider, but we understand your concern when communication and next steps aren't clear. We've continued to improve our onboarding and response times, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, provide an update on your provider review, and help get everything back on track. Thank you for taking the time to share your feedback.

Response from EmbodyJul 23, 2026

We're very sorry to hear about the delay and understand how frustrating it is to still be waiting for your medication. We know you've reached out multiple times and were hoping for a clearer timeline. While occasional pharmacy delays can happen, we understand that doesn't make the wait any easier. We've continued to improve our communication and fulfillment process, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your order, provide the latest update, and help get this resolved as quickly as possible. Thank you for taking the time to share your feedback.

Response from EmbodyJul 23, 2026

We're sorry to hear about your experience and understand why this was so frustrating. We understand your concern, especially if you had requested delivery after returning home. Medication shipping and storage are important, and we're sorry your delivery did not align with your expectations. We've continued to improve our communication and fulfillment processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your delivery request, discuss your shipment, and work with you toward an appropriate resolution. Thank you for taking the time to share your feedback.

Response from EmbodyJul 23, 2026

We sincerely apologize for the confusion and frustration regarding your medication dosage. We understand your expectation that we would match your previous provider's prescription. We're truly sorry for this oversight. Please contact support and they will help you.

Response from EmbodyJul 23, 2026

We appreciate you sharing your experience. We understand that you canceled your order and did not receive the medicine. We are looking into this to ensure everything is handled correctly.

Response from EmbodyJul 23, 2026

We are truly sorry to hear about the significant difficulties you've experienced with your order, including the lack of tracking information and the trouble reaching both the pharmacy and our team. It's completely understandable that you're frustrated by this unacceptable situation. We apologize for the inconvenience and the confusion this has caused.

Response from EmbodyJul 23, 2026

We are truly sorry to hear that you've been charged for your medication but have not yet received it. We understand how frustrating this situation must be, and we are actively looking into this matter to understand what happened and ensure a prompt resolution.