EmbodyReviews of joinem.co

Ability to get an appointment

Good experience so far. I made my telehealth appt and met with someone who went over my meds and what I’m looking for and need. She was informative and helpful. Took a week for the final approval/order/ shipment. I was told 2 to 3 days for shipment. I think there’s just a bit of delay due to summer deals going on. I had a minor issue needing a letter from my doctor. Chat and email are good options when needing to talk to someone but there a customer service line works too. I haven’t seen much change yet but I’m only 3 weeks in. I was off my other glp1 for 5 months.

Confusing emails. After the call was done and she said I was approved and someone else would call about the other supplements, I got an email saying the provider missed the appointment. But we did it and all went well!

UPDATE: They have reshipped my meds so we'll see of it arrives chilled. They initially charged me for one replacement but issued a credit. I decided to take a chance and Order My tirzepatide, sermorelin and nads from this company and the customer service has just been terrible. I have constantly had to call them. I've had to follow up multiple times on the same issues. They're not paying attention. My medication now has started to arrive PIPPING HOT so they mix it with liquid and then send it out in the mail without any ice and it's all arriving hot which means it's destroyed it breaks down the medication and the proteins inside. So just be very very careful.

It took weeks to get my initial prescription but customer service has been easily attainable and easy to work with.

Connection wasn’t working with video but we switched to phone call and it was fine. Explained everything thoroughly

She listened to me

Quick response