EmbodyReviews of joinem.co

DON'T use Embody. They are a mess behind the scenes! They mixed up my prescription twice and literally have no one solving the problem for weeks all promises and lies. SO BAD!!!! WORST CUSTOMER EXPERIENCE EVER. Now watch they will respond to this saying we want to help you, and NO ONE WILL ACTUALLY HELP. Don't believe them, there are no managers, there are no supervisors, just people with no control answering the phone.

If I could give them 0 stars, I would. I have been paying $120/month for Tirzepatide. I was charged in September for my October shipment, but I received a delayed shipment with warm ice packs and my medication arrived at 98.2°F. I reached out to support and received a simple, "Sorry about that. Allow 24-48 hours for a response." That response never came, despite reaching out over and over again. In all, it took 28 days to get a response and by this time, I had been charged for another dose without even being able to use the previous one AND without receiving a replacement. I reached out again via phone this time, and spoke to someone who assured me they would fix the issue and have a replacement sent out immediately. That took 2 weeks to come to fruition. At this point, its taken so long, I've now been charged another monthly fee. When the medication arrived (today), low and behold, the ice packs are melted and this time the medication is 92.8°F...once again, it has to be discarded and I was just charged my monthly fee for the November shipment. So this makes 3 months of charges with no usable medication, and of course, when contacting support, they again hit me with the "Allow 24-48 hours for a response." I don't expect one. I'm canceling, but apparently they have a policy of no refunds, so now I'm just out $360 and will have to start at the smallest dosing again with another company due to the amount of time I've been off the medication. This was a waste of so much time, money, and efforts! Do yourself a favor and DO NOT use this company! Save yourself the money and the energy!

They will start you at 2.12 mg even if you were taking 15 mg before, so you will slide backwards with the benefits of the glp1. It's great if you are just starting with the glp1, not so much if you don't want to start low and build slow.

Absolute worst customer service. Ordered on the 4th. It’s the 14th. It’s still in process.

if I could give 0 stars I would! After 25+ emails and 25+ calls they still haven't answered my questions. I have not received my 2nd month medication sermorelin) on time which I paid for so now I'm messed up on my schedule. I paid for another medication (B12) and it's been 3+ weeks and still have not received it. Their call center must be in India and they just keep stringing you along. I'm trying to get a refund but to no avail! I'm cancelling my credit card just so they don't charge me anymore! Ever email & every response from them Is AI generated. They do nothing to rectify the problems! As is this response from them. They will do nothing to solve problem!

When I put in my information, Embody said that I would lose the weight in 5 weeks. I was on the medicine for 3 and lost nothing even though I couldn't eat anything due to nausea. It made me very sick, so I did not take the last dose from the first month. BUYER BEWARE! I bought a 3 month package and did not see the no refunds wording. Thank goodness I did not buy more. I had to stop using it due to side effects. I was willing to pay the almost month that I used but expected a refund for the 2 months that I didn't. They would not refund my money. They got $249 free money! The fact that it made me sick did not matter. Be careful with this company. I talked with a gal that took the meds for a year and had no weight loss. I would use someone else!

run and I mean RUN to literally any other company. Scam company. They’ll charge you. Say it’s the same price for any dosage then when they get proof of your higher dosage ignore that and continue to send the base dose and say they can’t refund or send anymore until next time but then do the same thing again. I paid for an extra medication on top to supplement and never got any of the three shipments. It’s on me for not realizing but customer support is crap, says the same bs thing, fake “escalates” my problems and now I’m going to fight the charges with my bank.

I thought at first this company was good. I learned the hard way that they cannot be trusted. They tried to tell me they were holding my medication because my card was declined it was not I was charged for the medication. I thought it was a mistake so I provided them with another form of payment. I was billed twice. They still did not send my medication for three weeks. The vial was short on the dosage. I still have not received my refund for the double payment and I got the run around saying they could not find my account to refund me the double payment. Don't trust this company.