EmbodyReviews of joinem.co

Worst customer service ever. Good luck cancelling your subscription. Signed up Friday, had telehealth appt Saturday. Upon the appointment, the provider needed proof of a previous dose. I don’t have it, it was thrown away. So provider cancelled the medicine. I was discussing 3 different medicines. Cancelled Saturday. Tuesday morning I get an email, “which would you like to cancel”. Said all three. Then Tuesday afternoon I get notifications twice that 2 or the 3 have been shipped. OH YEAH, THEY CHARGED ME FOR ALL 3 MEDS, EVEN THOUGH THEY ONLY SENT 2. The other never shipped and they still charged me for it anyway. Customer service kept saying that I signed up for a service, and owed them. ABSOLUTE WORST CUSTOMER SERVICE EVER. After this, I bet getting the reoccurring fees are a nightmare to cancel. STAY AWAY FROM EMBODY

It’s been my 3rd day ever since I injected I been eating like a pig. And I have used semi before but I feel like there is just something else in it.

Do not trust Embody They promise you 149$ per month, no increase never. I was charged 149$ in month 1, received product quickly Was then charge 399$ on month2, I called them to complain: they suddenly did not find my file but promise me that the 399$ were for 3 months All of the sudden following month: 399$ again! Here I have talked to 3 different people: -first one did not find me but then saw that I supposedly cancel then was not able not find me and give me fake phone number called « care team » when nobody answer, no voice mail - second one said that July 399$ was a mistake and that it will cover the next 3 months. I told her that they already told me that for June. No answer - third one told me that my normal price was 399$ per month despite the screenshots of the offer that I sent to her I am now waiting for a call back ( they were supposed to call me 30’ again), still waiting This company is badly run, their ad for monthly fixed cost is a scam do not fall for it Zero customer service, you have to fight to find a phone number Despite their patient portal, they are telling me that I do not exist in their system ( but my credit card do and they are sending me products…)

Lost my info to reorder

Embody does not have a proper website. It does not have an app. The means of communication with this so-called "company" are a phone number that never gets into someone or a generic email. The patient portal says "manage your subscription," but there is no way to cancel the subscription. The medicine was charged BEFORE it was even sent, contrary to what they say in their online ads (that we would get charged AFTER the medication is sent = tracking number at least). When the medicine came after 1 week (not 2-3 days as they also state), it was not properly cold in the box, and there was no prescription, just a label saying to inject "12.5 units". What these "units" refer to is a mystery... Communication is VERY UNCLEAR. The customer support is based in the Philippines, BTW. It's difficult to understand their accent! The patient portal also does not have any link to schedule a telehealth appointment. I called their pharmacy (Link) and the woman on the line told me there have been a lot of complaints about Embody. She informed me to talk to some third party telemedicine, with no name, and told me a total different number (704-625-0068). Too shady and suspicious! It's OUR health they are playing with!!! I just want to cancel this! Update: account canceled after 5 email exchanges, the company still insists on bad communication. And yes, I asked to speak with a manager when I first contacted the support in the Philippines, and the person said it wouldn't be possible to transfer. So, despite their well-educated and most likely bot-chatting style response, in real life the company doesn't work well. I'm very sorry for such a bad experience I had. They should refund me.

No he bajado nada

Deceptive pricing. Paid $249 month and every ad I see online is for $119. Reached out immediately upon ordering. Told it was too late. Cancelled. Will renew with a real company.

I ordered medication through here. Never received my meds. The incorrect address was entered and they sent to incorrect address. They told me they delivered to the address on file which was incorrect. If I want it resent I will have to pay another 100+ dollars. They are not an easy company to contact once something is wrong. Hold times 30 minutes or more. Sorry to say I recommended them to family and friends. Hope their experience is better than mine.