EmbodyReviews of joinem.co

Response from EmbodyJul 31, 2026

Hi Jeanna, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience with still not receiving your medication. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns.

Response from EmbodyJul 31, 2026

That sounds like a horrible experience, definitely not the one we aim to provide. We're definitely here to help. Please call us at (855) 807-3969. You can ask to speak with a manager and they will get you taken care of.

Response from EmbodyJul 31, 2026

Hi John, Thank you for sharing your feedback, and please accept our sincerest apologies for your experience with your medication order. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyJul 31, 2026

Hi Tammie, Thank you for sharing your feedback, and please accept our sincerest apologies for the incredibly frustrating experience you've had with your GLP1 order and the run-around you've encountered. It's completely understandable that you're frustrated, especially after providing all the requested documentation and still not receiving your medication. We regret the delay and the confusion regarding the prescription process. This is certainly not the level of care we aim to provide our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you. Your experience matters to us, and we’re committed to addressing your concerns. - Embody Team

Response from EmbodyJul 30, 2026

We sincerely apologize for the incredibly frustrating experience you've had with your recent order and we totally get how upsetting it is for that cancellation not to go through shortly after placement, especially when you then receive a notification that it has shipped. This is certainly not the experience we want for our customers. If you haven’t yet, please reach out to us again and ask a manager to help you. They will make it right.

Response from EmbodyJul 30, 2026

We're sorry to hear about your experience and understand why you were frustrated. We know how disappointing it is to submit your documentation multiple times, have trouble reaching support, and then encounter difficulties trying to cancel your account. That's not the experience we want for our patients. We've continued to strengthen our onboarding, account management, and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, your cancellation request, and the documentation you submitted to help get everything resolved.

Response from EmbodyJul 30, 2026

Having to resend documentation, explain the situation repeatedly, and deal with unclear communication is not the experience we want for our patients. We know your time is valuable, and it's clear we didn't make this process as smooth as it should have been. We've continued to strengthen our onboarding and support processes, but it's clear we missed the mark here. Please reach out to our support team again and ask to speak with a manager so we can review your account, confirm we've received your documentation, and help move your treatment forward as quickly as possible.

Response from EmbodyJul 30, 2026

We sincerely apologize for the significant delay with your order and the frustration you've experienced trying to get a resolution. It's completely understandable that you're upset and considering other options. Please reach out to our support team again and ask to speak with a manager so we can review your order, discuss your refund request, and determine the best path forward as quickly as possible. Thank you for taking the time to share your feedback.