EmbodyReviews of joinem.co

Jomart has been fantastic, very responsive and informative, a joy to communicate with.

Nice lady. Fast and understanding

The care coaching is very helpful. And I am actually seeing progress on my medication

My provider was very nice and gave me good advice. She spoke clearly! Answered my questions clearly! Very nice to talk to!

Ms. Ortega listened & resolved the issues I'd been trying to get resolved for two weeks

The communication over the phone with the customer care was very easy and efficient. I was scheduled. A follow up with a provider , they called me on the right time, the nurse listen to my concern and he fixed my dosage. I am very pleased!

My experience with the care coach has been very good. Did have connection issues to speak to her last month but was more of scheduling and system error and not anything we did wrong. As far as delivery service, I took my 1st dose immediately after receiving it. As a result with the 28 days before the next delivery, that causes the next delivery to be delivered with no cushion. All but the 1st delivery I have received emails that there were delays at the pharmacy. When I called support services I was told to "plan accordingly". So I will be doing that. I was told by a nurse around the 2nd month delay that is was safe to take a 5th shoot. Therefore, to plan accordingly, I will be keeping the current vial and be prepared to use it if needed. Then I will discard the vial. I had to do that last Saturday when I was scheduled to take my 1st shot of the new month. So had to use it. The vial I needed still has not been sent, let allow be delivered.

Talking to a live person. The communication over there needs to improve. I get the feeling that people are not documenting what we talk about. Like putting my dosage on hod or 4 weeks bcs I am finishing 9 mg of Wigovy!!! This is just 1 example.