EmbodyReviews of joinem.co

0 stars if I could. Joined their program, never spoke to a DR. My prescription arrived. Used for 4 weeks… nothing… had to call them to increase my dosage, as no one ever called to monitor or ask me how I was doing. Well… been sitting at this appt for an hour and the doctor never showed up. So I chatted. The first 3 times I chatted, they closed the chat on me. The fourth time I was told there were no doctors in my area and someone was going to call me in 15-30 minutes. No one called me…. So I chatted again. The dumb lady on the other line advised me to call the 347 number… I called….. been on hold for almost 4 hours. The best thing?! They deleted all my info and now I have no access to my page to cancel my subscription which means my bank info is now at risk. I’ve actively sat here for over 4 hours with no one to help me. Save the headache. This program is not worth $69 a month. Not even for free.

At this point I don’t know what to say it’s been 5 days and I keep getting the same response I’m feeling uneasy I seen there ads all over Facebook so I tried it and I’m very disappointed now there saying the portal is down well why wasn’t it down when I was paying that’s odd and they keep saying I’ll get tracking info but still nothing I’m never follow a Facebook ad again I might just cancel and get my money back service is not what they are promised or promoted I’m really upset

I've reached out to this company 3xs since placing my initial order and have gotten exactly 0 assistance or response. I received 1 of my 3 months supply. There is no way to reach them in the portal despite the website telling you that's how you should reach out. I've requested cancelation and a refund of my remaining 2 months due simply to a lack of basic customer service and useless customer portal.

​🚨 WARNING: Do NOT order GLP-1s from Embody (E M B O D Y) 🚨 ​I am sharing my experience so nobody else has to go through this. Embody completely disregards the health and safety of their customers, and their customer service is non-existent. ​Here is what happened: 1. ​Zero Medical Consultation or Tracking: I never spoke to a provider, never received a shipping confirmation email, and had no idea my medication was coming until it randomly showed up at my door. 2. ​Dangerous Pharmacy Sourcing: The medication was filled by Boothwyn Pharmacy. After looking them up, I found out they received an FDA warning letter and were fined $1 million this year for making batches in unclean, unsterile rooms. Their GLP-1 products also have subpotency issues—testing at just 79.9% potency, meaning you aren't even getting what you paid for! 3. ​Refusal to Make It Right: I sent emails and called multiple times, finally reaching someone on my fourth call after sitting on hold for 31 minutes. I asked them to switch my pharmacy to Red Rock (another reputable, licensed pharmacy they claim to use) or issue a refund for my 3-month program. They refused both, claiming they "cannot change the pharmacy or refund once an order number is generated." ​They expect me to inject unsterile, under-strength medication into my body and refuse to take accountability despite all my emails and calls. Because they won't protect their customers, I am officially filing a fraud dispute with my credit card company. ​Please think twice before trusting Embody with your health or your money! Feel free to share to protect others.

This is the worst customer service I have ever seen. I've been waiting 2 weeks just to get a tracking number. No one emails you back and I can never get anyone on the phone. And NO WAY to cancel. This is ridiculous

This is a scam and a false promise. They’ll take your money and ignore you when you’re asking questions or for your money back. Absolutely disgusted

They tell you that you will not be charged until your medication is approved. That is simply not true. I have cancelled everything and somehow, despite taking my 79 dollars in an instant, it will take them up to 10 days to return my money. False advertising. This company is fake and not to be trusted. Customer service through the phone number was the fastest way to get them to cancel - just say you want to talk to a person when the robot gives you options. Will update this review if I actually recover my money.

Horrible! The worst company ever!!!!! DO NOT be fooled by them. They will take your money and never send the product! They owe me $129.00. I have called and sent emails and no one has gotten back with me. So I had my credit card company refund me the money. I'll let them deal with it.