Amelia B.
horrible.. scam
I ordered this and paid on the 2nd they keep losing my info and starting me over. no way to contact anyone... no messaging system. Was told it was shipped last week, not even shipped yet. Wating 6 hours on hold to get in touch with someone, finally got someone on the line who did not speak english and just keep saying "I apologize Amelia, we are busy and there is no one to talk to." Finally a few hours later, I got a call back and got an apology that they are very busy and it will be right out to me. it is now the 10th, The order still has not been shipped. The next available appointment to talk to anyone is on the 17th.. which is the day I leave for vacation..So I am going away without my medication , I have already missed a dose and I am about to miss another. This entire experience was HORRIBLE. They obviously paid for the Forbes review because there is no way that this company is legit. Also this is not pure trezeptide, it has to be mixed with something else, so you wont get full potency. I have been on this for 3 years and decided to try them out and it was a horrible mistake. Update: got someone on the phone from Embody..argued saying that weekends are not included in there processing time, so in reality it takes about 15-20 days to process, even though they say 2-5. Found the Pharmacy and contacted them.. they just said that they are too busy due to embody sending them in too many orders, it needs to be sent to a third party before it can be sent to me and that's not even going to be until next Friday.I wont have my medication now before going away and it will probably be shipped while I am on vacation, so it will be no good when I get back. I wish I would have known this, this is dose 2 that I am missing. DONT ORDER FROM THEM!
Response from EmbodyAug 12, 2026
We are truly sorry to hear about the incredibly frustrating experience you've had with your recent order and our customer service. It's clear that we fell short of expectations, and we deeply regret the stress and inconvenience this has caused, especially regarding your medication. We understand how critical it is to receive your prescription in a timely manner, and we sincerely apologize for the delays, miscommunications, and the difficulty you encountered trying to reach us. We are actively working to improve our processing times and communication channels to prevent such situations from happening again. -Embody Team


