EmbodyReviews of joinem.co

Response from EmbodySep 9, 2026

We’re sorry that you didn’t experience the results you were hoping for with your treatment. We understand how disappointing it can be to invest in a treatment and feel that the only noticeable change was an increase in B12. We encourage patients who aren’t seeing the expected results to discuss their experience with their care team, as individual responses to treatment can vary and may warrant a review of the treatment plan. We appreciate you sharing your feedback, and we’d be happy to review your treatment history and concerns if you reach out to our support team. - Embody Team

Response from EmbodySep 8, 2026

We’re sorry that an experience that started out positively has become so frustrating. We understand how concerning it is to be approaching your next dose without a shipment. We also understand how disappointing it is to be promised a response within 24–72 hours, only to have to call again and, on one occasion, be disconnected. We’d appreciate the opportunity to review both your order and your husband’s refill to understand where the delays occurred and make sure the appropriate teams are following up. Please reach out to our support team with your details so we can look into this and work toward getting things back on track. - Embody Team

Response from EmbodySep 8, 2026

We’re sorry this experience has been so disappointing, especially after you proactively let us know about your upcoming vacation and the need to plan around delivery. We’d appreciate the opportunity to review what happened with your order, escalation, and VIP+ experience. Please reach out to our support team with your details so we can look into where the communication broke down and address your concerns. - Embody Team

Response from EmbodySep 8, 2026

We’re sorry this process has been so disorganized and that you’ve had to repeatedly reach out to get actions completed. We understand how frustrating it must be to experience a five-week delay with your initial order and then still be waiting for a provider appointment so close to your refill date. We’d like the opportunity to review your account and appointment status to make sure you’re properly supported and have the information you need. Please reach out to our support team with your details so we can look into this and help get things back on track. - Embody Team

Response from EmbodySep 8, 2026

We’re sorry this experience has been so frustrating, especially since you chose Embody based on the pricing and expected a smoother transition from your previous provider. Learning that your order had been cancelled without any notice or refund, and then still being without your medication weeks after enrolling, is understandably upsetting. We’d appreciate the opportunity to look into your account, including the cancellation, reinstatement, and current order status, so we can understand where the process broke down. Please reach out to our support team with your order details so we can review this and work toward getting you a clear resolution. - Embody Team

Response from EmbodySep 8, 2026

We’re sorry the delays and gaps in communication have made your treatment experience so frustrating. We’d like the opportunity to look into your account and understand what caused the delay so we can provide clearer answers and help ensure a smoother transition. Please reach out to our support team with your details so we can review your case and properly address your concerns. -Embody Team

Response from EmbodySep 8, 2026

We appreciate you sharing the details of your experience, and we’re sorry for the lack of communication after you were told someone would reach out within 24–48 hours. While we’re glad the initial ordering and delivery process went smoothly, we recognize that timely access to the clinical team is an important part of the overall experience. You shouldn’t have to keep reaching out just to get a response. We’d like the opportunity to review your case and understand where the communication broke down. Please reach out to our support team with your details so we can make sure your concern is properly escalated and followed through. - Embody Team

Response from EmbodySep 4, 2026

We’re sorry for the frustration and confusion caused by the delays and inconsistent information you received. We understand how disappointing it is to complete your paperwork expecting a 24-hour process, only to go days without an appointment, receive a much later appointment date, and then be told your refund could not be processed after initially being told it could be. You shouldn’t have to repeatedly call just to get basic answers, especially when you haven’t received any product or had a provider visit. We’d like the opportunity to review your account, refund request, and the communication you’ve had with our team so we can understand where things went wrong and work toward a resolution. - Embody Team