John D.
Is Embody even a real company?
Is Embody even a real company? After the first 30 days, i actually gained 1-2 pounds. Second delivery shipped 8/20....will be delivered on /8.25! This was sent as an overnight delivery. GLPS are temperature sensitive so when i do finally get this item, tomorrow, it will be no good. Two calls to their CS. First call basically blew me off the phone an told me a supervisor would get back to me, and nothing. No call Back. I called again next day, 50 minutes on a call with rep. 50 minutes. Conclusion. Nothing. Was told a medical consultant would call me back to tell me if i could still use this med that's been in the scorching heat for 6 days. No call back from that person. Is this a real company??? For two doses, ive paid a total of $160 and i am no further along than before i signed up with them. Waht a joke of a "company". Comments after reply from Embody. I find it absolutely amazing of your Fast response to a negative, public review and yet the two return calls i was promised to get, i never did. The two calls into your customer serve department no resolution. First call the person was really not a person to even take calls for any company, imo.
Response from EmbodyAug 25, 2026
We are truly sorry to hear about your incredibly frustrating experience. It's completely understandable why you're questioning our company after gaining weight, dealing with a delayed and potentially compromised shipment of temperature-sensitive medication, and enduring such lengthy and unhelpful customer service calls without any follow-up. This is certainly not the experience we want for our customers, and we recognize the significant inconvenience and disappointment this has caused. We'd like to take a look at your account and see how we can make it right. - Embody Team


