EmbodyReviews of joinem.co

I want my membership cancelled immediately!! And I want my $79.00 refunded to my account IMMEDIATELY!!!! You folks suck when it comes to canceling a membership and refund in a customers money back to to them. You play " pass the buck" with the customer instead of granting and respecting their requests. You are quick to take a customers money, but you truly suck when it comes to refunding it!! I think this is fraud!

I ordered embody 2 weeks ago. I got a email back I was approved and the product would be sent within 2 days They charged my account and to date the only correspondence I have gotten is to tell me I need to make an appointment, that was not disclosed in the original approval. I believe it is because I only ordered 1 month and they asked several times for me to order more. I refused and thus my situation. I have asked 3 times to get my money back and I’ve gotten a boiler plate response. “ make an appointment “. I now have to protest the charge to get my money back for a product I have not received. Don’t be fooled there are better companies out there.

I had a very frustrating experience with this company from the start. I was charged immediately on the day I signed up, but then I was left to figure out the next steps on my own. My account continued to show that my file was “pending,” with no clear communication about what I was supposed to do or when I could expect to move forward. I ultimately had to reach out to customer service just to figure out how to schedule an appointment. When I finally had an appointment, the provider never showed up, and I waited more than 10 minutes before giving up. There was no meaningful communication about the missed appointment or what would happen next. Then, after that experience, I suddenly received a text saying I had an appointment scheduled in five minutes. I have a full-time job and cannot simply drop everything with five minutes’ notice—especially for an appointment that had been rescheduled without any prior communication. The entire experience has been frustrating and unnecessarily difficult. I was charged immediately, received little to no guidance through the onboarding process, had to chase down information myself, waited for a provider who never showed up, and then was given virtually no notice about a rescheduled appointment. At this point, I have completely lost confidence in the company and have requested a refund and cancellation of my account. Based on my experience, I would not recommend this service. Customer communication and basic scheduling should not be this difficult. Edit to add: since I’ve posted this review, they have commented on the review but haven’t emailed me back….

I subscribed on Aug 7 and waited 12 days with no updates or medicine I subscribed for wegovy.so I called twice to see why it was taking so long and was told they would let someone know and escalate it so someone would contact me. So I waited another 4 days still nothing so I went to cancel the subscription and was given vip for free so I opted to keep it til the subscription was up. A few days later I was contacted by someone to see about a sync visit as they call it so they could prescribe me the medicine. The person asked when would be a good time for me to do the appointment then proceeded to tell me the only time I could do it was 3 days before the end of the first months subscription so I said OK I will do that. I got a text the following morning saying that wasn't a good time anymore and it would have to be 10 days later than the agreed upon appointment date. Which is 6 days after the first month is up meaning I have to pay another 80 dollars to keep the appointment..this is a completely fraudulent company with alot of Ai reviews. Dont fall for the cheapness of the meds it is a waste of time. Just go with the more expensive reputable source for the weight loss meds.

They charged my credit card within minutes and then two days later set up a telehealth appointment. They missed the appointment so I called customer service and they set up another appointment which was missed. I called again and a third telehealth appointment was missed. Finally called to ask for my money back and we will see whether I get it or not.

I paid for a 3 month supply of medication. The first package received did not have any alcohol pads. My second package had the alcohol pads but then did not have the actual medicine. I immediately called and unfortunately it was on Saturday. I was told I would hear from someone on Monday. That did not happen. I called on Tuesday morning, and when I asked for a manager, the representative refused to let me speak to one. He told me that they would call me in 24/48 hours. Meanwhile, my next dose was set for Friday. I’ve also emailed the company 2 times prior to this and at the email provided. He made a comment about “he doesn’t know what email address I sent it to” but it was literally the email they provide in their website. I paid a lot of money and this company seems extremely unorganized and unprofessional. Don’t waste your money! It seems like foreign people trying to scam.

I would give this company zero stars if I could. They sent me the wrong prescription, and despite numerous emails and phone calls, I still have not received the correct prescription. I have also requested a refund, but they refuse to issue one. I have escalated the matter to a manager five times and still have not received a response or resolution. This has been extremely frustrating and unacceptable. Taking customers’ money without providing the correct product or resolving the issue is, in my experience, a very concerning business practice. Buyer beware! (Review was for my Wife Heather)

The first subscription was a breeze, second, not so much! They don’t hesitate to take your money, but I’m nearing the end of August, and I have NOT received anything!!!!! Trying to get an answer, you might as well forget about it!! I wished I would have never left Gimmecare!!!