EmbodyReviews of joinem.co

I placed my order on August 18th and was assured my medication would ship within 1-2 business days. Since August 19th, I have received both texts and emails stating my order was held up at the pharmacy. I sent an email to the customer service department requesting my order to be cancelled and a refund issued and was informed that because it was delayed at the pharmacy they could not issue a refund. So as it stands today I have no actual time frame as to when I will be receiving the product nor a refund for not receiving the product. I would highly suggest that “Buyer Beware” before ordering through this company. I will be contacting my bank tomorrow to have the charge reversed.

Placed my initial order on August 15th. They charged me 130 dollars immediately. Their website says 2 to 3 days before you receive your order. After 3 I called and the recording said 3 to 5 days. Sat on hold with customer service and he said 5 to 7 business days. Today is 10 days since I placed the order and it still hasn't shipped and they're saying I'm going to be charged for my next month in 18 days. SCAM! Update: Overnight I received the exact email I received on August 15th congratulating me on being approved and saying again that my prescription has been forwarded to the pharmacy and I should receive it in 2 to 3 days. I will be within 2 weeks of being billed again and haven't received my first order. Please don't be fooled by the initial fast response.

I had an issue with the first delivery. I only received a $20 refund. It took a month to receive my 1st order. I just tried to take my 4th dose and it's 40 units short. This company is trying to get one over on it's customers by offering a lower price because they're shorting your vial.

Do not order from this company! I had a great two months of weight loss with ZERO side affects on tirzepatide with another company. I switched to save money and have had three miserable weeks of side effects…I honestly don’t think it’s tirzepatide at all. To make matters worse, customer service is impossible. I finally reached a call center in India and couldn’t understand the person helping me.

I wish I could give Embody zero stars. My experience with this company has been incredibly frustrating and concerning, especially considering they are dealing with patients’ medications. There was an error in their system that caused my order not to process correctly, and no one at Embody caught the issue. I only discovered it because I checked on the status of my order after realizing it still had not shipped. Because of their error and the resulting delay, I missed two doses of my medication. Trying to get the issue resolved has been just as frustrating. I have called patient support numerous times, and nearly every time I have received a different answer. I have been told the order was going to ship, that it was ready for shipment, and then later that it was actually still processing. We even tried to have the order expedited, but that did not seem to make any difference. I also emailed their support address and received no response. Their patient support has been extremely disappointing. Representatives seem to have very little information about what is actually happening with an order, and if you ask to speak with a manager or supervisor, you cannot speak with one directly—you have to wait for a callback. When they do call, it can be at an inconvenient time, which only makes an already frustrating situation more difficult. What bothers me most is that this was entirely the result of an issue on their end, yet there seemed to be very little urgency about the fact that their mistake resulted in me missing two doses of medication. For a company responsible for coordinating patient medications, I find that level of communication and follow-through extremely concerning. The lack of communication, conflicting information, poor patient support, and failure to catch their own system error have made this a terrible experience. Based on my experience, I would not recommend.

At first everything was superb! I was shocked at how fast I got my medicine after paying. I got started on the program quickly! This time around they charged my card without shipping my Medicine and I’m past the date I need to be consistent. I think this was done intentionally to just take money from their customers. I’m going to cancel and go elsewhere. They stated it could be another 7 days. Why would I wait if I’m supposed to be consistent in order to see results.

Very weird experience. They make it sound like you’ll actually speak to a provider but they just look over the form you submit and send things through. An extra injection was added to my order on subscription I did not want. And although I immediately called to cancel was told that I still had to pay 150 dollars for something I didn’t want and it was still in review so certainly they could have canceled it. I was told I would be called back by a supervisor which never happened. Awful customer service especially when you are dropping this much money. Make sure nothing extra is being added to your order. I haven’t actually received my order but have not been impressed so far.

Not only do i think my first month's dosage of Tirzepatide was merely junk placebo, I tried many times to contact them about my case to no avail: *Three emails from me were ignored. *They scheduled three video appointments with me, only to have the provider NOT SHOW UP. *I waited on hold for over an hour twice when trying phone support. *I have been hung up on twice after lengthy waits. Never again with Embody. --------------------------------------- After their reply: No way. Was told that by everyone I was able to talk to. Outright lies. BYYYE!