EmbodyReviews of joinem.co

⭐️ 1 STAR — Save Your Money and Your Time My experience with Embody has been incredibly frustrating and disappointing. Based on my experience, I would not recommend this company. First, I had to wait FOUR WEEKS just to get an initial appointment. Four weeks before I could even get started. For a service that is supposed to provide convenient access to care, that alone was extremely disappointing. Then came the customer service—or lack thereof. Every time I tried to get answers, I received generic, scripted responses that did absolutely nothing to address my actual questions or concerns. I was told I was communicating with a real person, but the responses were so robotic, repetitive, and impersonal that they honestly sounded like AI. If there was a real person on the other end, they certainly weren’t providing any meaningful assistance. I kept trying to get someone to actually address my concerns. Instead, I went in circles. Eventually, I simply gave up and requested a refund. After all the time I had already wasted, I didn’t feel comfortable continuing to give this company my money. I was told my refund would be back in my account within 5–7 days. At this point, I’ll believe it when I actually see it. After everything I’ve experienced with this company, I have very little confidence that anything will happen as promised. The entire experience has been a waste of time, money, and patience. A four-week wait, followed by customer service that provides canned responses instead of actual help, is not what I expect from a company charging people for healthcare-related services. If you’re looking for responsive customer service, timely access, and someone who will actually address your questions, I would think twice before choosing Embody. I expected better. I got excuses, delays, and scripted responses. One star—and only because zero stars isn’t an option.

I would give zero stars if that was an option. My product was supposed to be delivered in one day. It took four days with temperatures over 100° each day. Customer service is abysmal. They say they contact the pharmacy to check for Safety but they don’t. They wait three or four days and send the same reply back that they sent the month prior. I’ve done almost 2 months of back-and-forth with them only to deny any responsibility in sending medicine that could possibly be tainted. I recommend staying away from this company I was using Refills before I decided to go with a less expensive company, thinking they were less expensive because of the availability now, but you get what you pay for. In answer to the Embody response below. I have been waiting for your resolution to my issue since August 7. You have failed to contact me. I have medicine in my refrigerator that I’m scared to use because I don’t know if it’s good or not…almost $1400 worth of medicine.

I use this for a month and did not have any change. Cancel my subscription and asked for refund and they refused and still charge my account. Still wants me to pay for something that I will not get or is not working for me.

Online GLP-1 medication from these people is a scam. They offer NO support -- NO Refunds -- NO real-time medical assitance. Their operators -- their customer support people can only refer you to a supervisor and I am still waiting 2 weeks for any resolution. Their doctors are unavailable to talk and they do not respond for requests for help. I originally signed up to INCREASE my current prescribed 10mg dosage to 12.5mg. I was told I "was approved!" However, when I received my prescription filled by a pharmacy in Texas, the dosage is 2.5mg -- a dosage long since ineffective for me. NOW, I'm told I must start over at this lower dosage while trying to maintain my weight loss. NONE of this was done in consultation with me. Rather, it is part of the scam of getting long-term subscribers to keep pumping cash into the machine. Dr. Monika Patel-Bhallia prescribed/filled this prescription with ZERO consultation with me. After two weeks of trying to get ANYONE on the phone, NO ONE wants to help -- they keep telling me I can increase my dosage at my next renewal... TOTAL Scam. Stay away from Embody if you are currently on medication looking for a cheaper way to continue treatment. Dr Patel should lose her license and Embody should be under greater scrutiny. Be warned.

Very disappointed with this company. I was told they would not start me on a starter dose, because I had been on glp1 for 6 months. They charged me for 3 months subscription and it was for the lowest potency available. It was a waste of my money! I corresponded with three different reps, by phone and text, efore placing my order. They assured me they would take the current information that I put on the intake forms into account, and start me at an appropriate dose, considering that I have been on a Semaglutide for several months. They did not. They didn't make it right either. So my three months worth lasted about 1 month, because I had to take an enormous amount in order for it to do anything! They promise you the world, but don't live up to it.

I was told 1-2 days before medication would be sent to pharmacy. I had to reach out on day 2 to find out they wanted proof of previous GLP1 medication. I had my chat ended within 20 seconds of me trying to respond tobl Nolan and had to start a new chat with someone else. I immediately uploaded my previous perscription and was informed it was sent to perscriber and no appointment needed, perscription would be sent to pharmacy within the 24-48 range of order being placed. Past day 3 now and still no update. I changed providers to save $20 a month. So far I can say it is not worth it, avoid this company. Not worth saving a few bucks vs alt rx or other similarly priced companies.

Order arrived late. 80 plus degrees. Can't get a hold of customer service. Absolutely ridiculous. Even after Embody replied to my Trustpilot review I have yet to be contacted by them.

I ordered the six month plan a week ago. I still don't have my meds despite calling and texting repeatedly. I've been repeatedly given wrong information. Everything says they'll respond in 24-48 hours. Not true. My status continues to say waiting for a medical review. I want a refund. It says no charge if you don't get your meds. I haven't. Ironic how well they follow the politeness script but have zero ability to actually do anything to fix it. Update: it will take 5 to 10 days to process my return. And the answer here from the company says the same thing every customer service agent says, in essence, we’re very sorry, we understand, we’ll check into it, but nobody is able to actually take action to fix anything. Buyer beware.