EmbodyReviews of joinem.co

Response from EmbodyAug 31, 2026

We understand how upsetting it must have been to be told to stop taking the medication after becoming sick, particularly when you were left with an unused dose and felt your concerns weren’t adequately addressed. We take medication and dosing concerns seriously and would like the opportunity to review what happened with your account and treatment. Please reach out to our support team with your account details so we can investigate the situation and address any outstanding concerns appropriately. - Embody Team

Response from EmbodyAug 31, 2026

We’re sorry for the confusion with your appointment. We understand how frustrating it must be to click the appointment link expecting to connect, only to see that the visit was marked as missed when you didn’t receive the call. We’d be happy to help get this sorted out and assist with rescheduling your appointment. Please reach out to our support team with your account details so we can review what happened and help you with the next steps. - Embody Team

Response from EmbodyAug 31, 2026

We sincerely apologize for the incredibly frustrating experience your wife and you have endured. It's completely understandable that you're concerned about the multiple delays, the unreceived package, and the recurring billing issues. We’d like the opportunity to review what happened with the appointment, shipment, and billing concerns so we can provide clearer answers and address any outstanding issues. Please reach out to our support team with the account details so we can look into this directly. - Embody Team

Response from EmbodyAug 31, 2026

You shouldn’t have to spend this much time chasing updates just to receive your refill. We understand how frustrating the refill process has been, especially when you’ve had to repeatedly follow up and received conflicting information about where the delay is occurring. We’d like the opportunity to review your account and refill status to see where things got held up and what can be done to move this forward. Please reach out to our support team with your account details so we can look into this directly and address your concerns. - Embody Team

Response from EmbodyAug 31, 2026

We are truly sorry to hear about your frustrating experience and the abrupt cancellation of your account. It's completely understandable why you feel misled and upset after being assured that month-to-month payments were an option, only to then be told you no longer meet program requirements without a clear medical reason. This is certainly not the transparent and supportive experience we aim to provide. We recognize that changes in billing structure should be communicated clearly and handled with care. We’d appreciate the opportunity to review your account and the messages you received so we can better understand what happened. If you’re willing, please reach out to our support team with your account details so we can look into this directly and address any concerns we can. - Embody Team

Response from EmbodyAug 31, 2026

I’m sorry you had this experience. Being charged twice and receiving duplicate medication within the same week is understandably concerning, and we can see why the lack of a refund would leave you feeling frustrated and hesitant to trust us. We’d like the opportunity to review the duplicate charges and shipments with you and make sure the matter is properly addressed. Please reach out to our support team with your account details so we can look into what happened and assist you directly. - Embody Team

Response from EmbodyAug 31, 2026

Thank you for sharing your concern. We understand that seeing negative experiences from other customers can understandably make you hesitant to move forward, and we’re sorry that your impression of Embody has been a negative one. We appreciate you taking the time to share your perspective. - Embody Team

Response from EmbodyAug 31, 2026

We understand why you’re frustrated after repeatedly hearing apologies for the shipping delay without receiving a clear update or expected delivery date. We’re sorry we haven’t provided the clarity and follow-through you expected, especially regarding your cancellation and refund request. We’d like the opportunity to review your account and the status of your shipment and cancellation so we can provide you with an accurate update. Please reach out to our support team with your account information so we can look into this directly. - Embody Team