EmbodyReviews of joinem.co

No one showed up to my appointment

Update. Embody did reach out to me in the post below. I have emailed the support team. I do want to note that while I appreciate that they responded in this post, my original email never received a response. I did send the reply to the support email. I also gave requested information through trust pilot. I will update my review with how they responded. --------- Just to summarize, Embody should have sent me 20 needles. They sent me 6. When I reached out to let them know, they told me I had everything that I needed. When I attempted to clarify that I knew for sure I didn't get all that I needed, they didn't respond again. It doesn't bother me that someone made a mistake. I do care that I was told that I didn't have a problem and then further that they stopped responding. I'm just following through on something I told them I would do with this post. TLDR ------ Listen, it isn’t the end of the world for me if you don’t respond and don’t send the required number of needles. I can buy a pack of 100 from Amazon for $20. I just think that you should deliver on what you promised to send. This one incident probably isn’t enough to make me find some other provider for my medication, but it is close. That you were so dismissive to start with and haven’t responded in nearly 12 hours for something that should be pretty trivial tells me a lot about how you value me as a customer. I’ll give you until the end of the day and then I’m going to post this thread in its entirety to trust pilot with a 1 star review. I think it’s silly that I have to resort to this, but this whole interaction has just been nonsense. Thanks, Nathan Messick On Thu, Aug 27, 2026 at 22:16 Nathan Messick wrote: But that’s exactly what I’m saying is wrong. Last month I got 20 needles. This month I got 5. The prescription clearly says that I need to do 5 injections every week for four weeks. Unless you are asking me to use the same needle 4 times before disposing of it, I do not in fact have the necessary supply of needles. Please let me know if I can be any more clear that there was an error in the number of needles sent. Thanks, Nathan Messick On Thu, Aug 27, 2026 at 21:50 Embody Patient Support wrote: Dear Nathan, Thank you for reaching out to the Patient Support Team. We understand your concern regarding the quantity of needles received with your Sermorelin prescription and appreciate you bringing this to our attention. We would like to clarify that your medication is provided on a monthly basis, and each monthly shipment will include the necessary supply of needles for that month's medication. As you receive your remaining monthly medication shipments, the corresponding needles will be included with each shipment. We appreciate your understanding. Please feel free to reach out if you have any further questions or need additional assistance. Thank you for choosing us. If you have any questions or need further assistance, please don't hesitate to contact the Patient Support Team at 347-269-4270. We are always happy to help. Sincerely, Patient Support Team

We have left numerous email with customer support regarding order, delivery. Absolutely no response at all. But they definitely took the money. After finally speaking with a person calling herself Jennie she was disrespectful, she was tripping herself up in her lies as I was catching her and making rude comments at the end of each sentence. Refused to even give a reference number for the call. She very much needs training in customer service. Very disappointed with this company.

I would give zero stars if I could. Signing up with Embody has been an absolute nightmare. From day one, they failed to meet basic commitments. After starting my plan of care, I was told someone would call within 24 hours to schedule my intake—they never did, forcing me to call and schedule it myself. Things went from bad to worse when I took time off work for an 8:30 AM appointment, only for the doctor to completely no-call, no-show. To add insult to injury: • They falsely marked ME as the patient no-show after the doctor ghosted me. • They gave conflicting excuses: One representative claimed the provider "doesn't see patients at 8:30 AM" (a direct failure of their own booking system), while another lied and claimed they tried calling but my phone "blocked" it. My device accepts unknown business calls, and they left zero voicemails or text follow-ups. • They rescheduled me without consent: I discovered an intake slot had been unilaterally moved to a completely different date without my approval. It took four separate phone calls today just to get a basic intake rescheduled. During these calls, I was hung up on, flat-out refused access to a supervisor while crying and in visible distress, and left completely abandoned. Their resolution after wasting my time, causing lost work wages, and putting me through hours of distress? Rescheduling me for a 9:55 PM intake on a workday and offering a meager $10/month credit. I came to Embody truly looking forward to receiving care, only to be lied to, blamed for their system failures, and treated with zero empathy. They should really be ashamed. UPDATE: I finally did get my appointment at 10:28 PM (I was scheduled for 9:55PM, and thought I had been no-showed yet again). The provider apologized for her tardiness which was nice considering previous interactions. Truly hoping things get better from here. This was rough!!

Been waiting for weeks still no meds and the refuse to offer refund nothing more then an internet scam do not fall for it get your meds from a trusted provider hope this saves someone the headache

Paid them 8 days ago, still no review. Ask them twice . Still no review. I am asking for my money back. Will probably have to dispute the charge

I’ve been waiting one month plus for medicine and I just finally talked to someone today. After I finally talked to the doctor and ordered, I looked on the portal and everything was cancelled.

I think this place sells Tirzepatide that's just full of fillers. I had been on Saxenda, Wegovy, and Semaglutide..all successful..I was stupid and saw a deal with Embody and decided to try (supposedly the better GLP1) Tirzepatide. Nothing.at.all. I have now tried maintenance dose and full dose. No difference. Nothing. Hungry like before I went on any GLB1s. Went and tried my old maintenance dose from other great co I bought Semaglutide from online..wow.finally.full again. Hmmmnnnn. After a shipping delay( aka we took your money even though we didn't even have any product), I wrote I want a refund and cancelling. They all of a sudden said Good News! Your prescription is shipped! ( Btw Lol, I checked the tracking, all they did was make a label) Amazing how THAT happened, huh?!) ( Only got gaslighted about a refund- ignored twice.. with only the Good News! Email right after the first one I sent.) So, now I am stuck with them another month. I am angry I changed online companies for a slightly lower price to Embody. Oh, and there site is wierd, it's a pain to log on, information disappears from your account, they charge you before you even get your prescription "renewed', there customer service emails all contradict each other-all in the same day. I wish I never changed online companies and will go back to the online co I used before that works, and have there sh** together, is easy to log on, fast responses/ very easy to deal with, have great prices anyway ( guess I got greedy seeing Embodys deal) and hey.. best part..there GLB1 WORKS! What a concept. I don't know if it's the pharmacy(s?) (do they even care, which one they use?) Embody uses, the over fillers they use that squeeze out the med, or what. Skip this place folks. Your.Welcome. UPDATE: I see the below response from Embody to my post..lol..should.I.reach.out.to.customer.service!? Who then, exactly? Because customer service doesn't know what they are doing nor care and I already did. I was ignored twice. I also was ignored a couple times before I reached out, and was told a nurse would call me within 24 hours. Never did at all. Either time. I see your PR team working hard replying publicly here, though.