EmbodyReviews of joinem.co

Response from EmbodyOct 19, 2026

Hi Jeff, thank you for sharing your feedback and we are deeply sorry for the severe distress and financial frustration caused by ongoing charges and unfulfilled medication requests. It is unacceptable that you experienced billing issues, missed callbacks from leadership, and repeated denials from support after the provider did not sign off. This is certainly not the level of care or service we aim to provide. We take your concerns very seriously and would appreciate the opportunity to thoroughly review your account to help address what happened. - Embody Team

Response from EmbodyOct 19, 2026

Hi Manolo, please accept our sincerest apologies for the frustrating experience you have had with your order. We understand how disappointing it is to experience shipping delays beyond the expected timeframe, receive vague responses, and feel ignored when requesting a refund. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right, and our team will be reaching out to you directly to gather more details and assist with your situation. Your feedback is important to us, and we are dedicated to resolving these concerns for you. - Embody Team

Response from EmbodyOct 19, 2026

Hi Wendy, thank you for sharing your feedback, and please accept our sincerest apologies for the frustrating experience you had regarding your missing product, unfulfilled refund request, and the lack of a follow-up call from a supervisor after four days. We completely understand how upsetting it is to wait for communication that never comes, especially when trying to resolve an unfulfilled order. This is certainly not the level of service or care we aim to provide. We would truly appreciate the opportunity to review your account details, investigate what happened with your escalation, and work to address your concerns. - Embody Team

Response from EmbodyOct 19, 2026

Hi Rebecca, we are deeply sorry for the prolonged delay and frustration you've experienced. We understand how disappointing it is to pay for a three-month subscription but receive only one month's medication despite repeated calls and emails. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. Your experience matters to us and we're committed to addressing your concerns. - Embody Team

Response from EmbodyOct 19, 2026

Hi Amy, thank you for recognizing the dedication of our medical and care staff, but we are truly sorry that the operational issues behind the scenes have caused you so much frustration and wasted time. This is certainly not the level of service or internal coordination we aim to provide. We appreciate your honest feedback about our processes, and we would welcome the opportunity to look into your account details to ensure your upcoming order is handled properly and to address these ongoing system issues. - Embody Team

Response from EmbodyOct 19, 2026

Hi Tracy, thank you for sharing your feedback. We sincerely apologize for the frustration and disappointment you've experienced. We understand how upsetting it is to pay for medication that never arrives and then struggle to get clear answers or a resolution. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to make things right and will be reaching out to you to gather more details. - Embody Team

Response from EmbodyOct 19, 2026

Hi Kelly, we are truly sorry to hear about your frustrating experience regarding the delay with your updated prescription, the mix-up with your dosage, and the difficulty you encountered when reaching out to customer support. This is certainly not the level of care we aim to provide to our patients. We would truly appreciate the opportunity to look into your account details and work to make things right for you. Your experience matters to us, and we are committed to addressing your concerns. - Embody Team

Response from EmbodyOct 19, 2026

Hi Robin, thank you for sharing your feedback and please accept our sincere apologies for the frustrating experience you had regarding the discrepancy in your prescription dosage, the lack of follow-up from a medical professional, and the poor support you received. We understand how concerning and frustrating it is to feel ignored after reaching out about your care, and this is certainly not the standard of service or medical oversight we strive to provide. We would deeply appreciate the chance to look into this situation further and will be reaching out directly to gather more details. Your safety and experience are very important to us, and we are dedicated to addressing your concerns. - Embody Team