EmbodyReviews of joinem.co

Response from EmbodySep 2, 2026

I’m really sorry you’ve had to reach out five times and still feel like you’re getting nowhere. Missing a scheduled clinician call is frustrating on its own, but not being able to get help when you’re already several doses in and concerned that the medication isn’t working makes this even more disappointing. We’d like the opportunity to look into your account and understand what happened with the missed appointment and your concerns about your treatment. Please reach out to us directly with your account details so we can review this and make sure your concerns are properly addressed. We’re sorry we didn’t provide the support and communication you expected. - Embody Team

Response from EmbodySep 2, 2026

I’m sorry you’ve had to deal with this, especially after being charged for a refill and then feeling like you couldn’t get a clear response when you wanted to cancel. We understand how frustrating it is to be left waiting for answers about both your prescription and your refund. We’d like the opportunity to review what happened with your refill and billing concerns and make sure this is properly addressed. Please reach out to us directly with your account details so our team can look into the situation and provide clarity on the next steps. We’re sorry our communication and support left you feeling this way. - Embody Team

Response from EmbodySep 2, 2026

I can understand why this situation would be frustrating, especially when you’ve already paid for your medication and have specific concerns about shipping and receiving your refills while traveling. We’re sorry the process has not worked well with your schedule or expectations. We’d appreciate the chance to look into your account and see if there’s a better way we can assist with your refill and shipping concerns. Please reach out to us directly with your account details so our team can review what happened and help clarify your options. We’re sorry we left you feeling that your concerns weren’t being heard. - Embody Team

Response from EmbodySep 2, 2026

I’m really sorry this experience has left you feeling this frustrated, especially after you had a treatment plan that was working well for you. I can understand how upsetting it would be to deal with delays, conflicting dosing information, unclear documentation, and concerns about being billed again before you felt your first month was properly resolved. Your concerns about the prescription and the information you received are important, and we’d like the opportunity to review what happened rather than have you continue trying to get answers through multiple calls. Please reach out to us directly with your account or order details so we can look into the dosing, shipment, and billing concerns and make sure they’re properly addressed. We’re sorry we didn’t provide the clarity and support you expected. - Embody Team

Response from EmbodySep 2, 2026

I’m sorry you received a package that appeared to have everything except the medication itself. I can understand why that would be extremely upsetting, especially after the confusion around the screening call and your attempts to reach our team afterward. We’d like the opportunity to look into what happened with your order and the missing medication. Please reach out to us directly with your account information so we can review the shipment and work toward a resolution. We also apologize that you weren’t able to get the timely support you expected when you tried to contact us. - Embody Team

Response from EmbodySep 2, 2026

We apologize for the billing discrepancy and lack of communication. We are investigating this immediately. -Embody Team

Response from EmbodySep 2, 2026

We sincerely apologize for the extended wait and the missed appointment. We understand your frustration and are reviewing this incident internally to prevent future occurrences. -Embody Team

Response from EmbodySep 2, 2026

We’re truly sorry you’ve been left waiting this long without your medication or a clear resolution. We understand how frustrating it is to go three weeks without receiving your order and then feel like you’re not getting the support or answers you need. That’s not the experience we want for any patient. We’d really appreciate the opportunity to look into what happened with your order and see what we can do to make this right. Please reach out to us directly with your account information so our team can review the details and help with the next steps. We’re sorry we let you down here. - Embody Team