EmbodyReviews of joinem.co

I selected the 3 month plan and was quite surprised when they charged the full 3 months but only shipped one month. I then had to order the next month but had no idea on the shipment arrival until they told me it had been shipped. i happened to be out of town when it was to be delivered. Not convenient. Then i told them i needed my 3rd shipment early as i had a planned vacation to be out of the country when it was due. They told me that is not possible. I asked to cancel and be refunded for the dose i will not be able to receive and they are not responding. I feel if you are charged for items, you should be able to get them. If i had known this was their setup I would have gone with another company.

Absolutely abysmal. Received multiple vague emails about "delays" with the pharmacy with no timeline for my medication to actually ship or opportunity to cancel with a refund (this is actually illegal), and when I reached out for more information, customer service and pharmacy team reps gave inconsistent and incorrect information, failed to respond to emails, and disconnected phone calls and web chats. Spent hours trying to resolve issues and ultimately gave up and filed an FTC report. It's your health - go somewhere else. Edited 09/03/26 to respond to reply from company: I have reached out to this email address several times and have received either a) no response, or (b) a response that just tells me my prescription is processing at the pharmacy and doesn’t address any of my questions or requests for a refund. Good try though.

We connected and then she couldn't hear me.

I rated it at a one because no one wanted to listen to what I had to say. It was what they said or the highway. I asked to go up and dosage and they wouldn’t do it. I told them what I was on did not work and it’s unlike they didn’t care, but every dose fits the same person. A lower dosage could be better for somebody and a higher dosage could be better for someone else. This lower dosage which I’ve been on for the last two weeks is 21 units and now I’m on 25 units. The reason why they went from 21 units to 25 units is because the dosage for 25 is not as strong as the 21 so they might as well have just kept me on 21 instead of upping it to 25unit . They told me on the phone that 25 units is the same as taking 21 units because the 25 units medicine isn’t as strong so that’s why they upped me too from 21 to 25 to me if I was on 21 and going up to 25 it should be stronger and not less strength. I didn’t like how they are in. Didn’t listen to my concerns. I told her that what I was on wasn’t working, so aren’t they supposed to help me and up my dosage so I can lose cause that’s what I’m paying them for. I’m paying them to help me lose weight. Listen to what my needs are and not doing whatever they want me to do. So every month I have to be on the dosage that they want me to be on even though it’s not working. So I’m paying them to stay on the dosage. They want me to and not work. I am on this to lose weight. That’s why I’m paying them to give me the medicine to lose weight not to gain weight not to lose two or 3 pounds. I am on my fifth shot and I’ve only lost 4.7 so I’m not even down 5 pounds when I started it I was hoping by now to have at least 10 to 12 pounds off and I’m not even close to that. So the reason why I gave you a one star is because I’m dissatisfied. You guys are supposed to make your customers happy and lose weight and I am not happy and I am not healthy the same weight the way I thought I was going to lose on this. Because I know a lot of people that I’ve been on this and I’ve lost more weight faster than what I’m doing. They’ve lost their weight which is about as much as I need to lose and way less time than I’m gonna do it. I’m not doing this to lose 60 pounds in over a year. I was hoping to lose 60 pounds and at least six months which is not a lot to ask. That’s 10 pounds a month, which is not a lot to be on the medicine I’m on. That was my goal going into it and as of right now it’ll be over a year before I even get to even close to what I wanna be that is why I am dissatisfied and you got a one star

Would give zero stars, but not an option. I went through making an order, and all along this company gives a monthly price. I chose rhe year plan, since it was the lowest monthly cost. Then at the end, it charged me the full year price. I called to cancel my order and get my money back, as I cannot afford the whole cost at once. I was told I could not get a refund because they have a no refund policy. This company took my money in a way I did not authorize, and will not give it back.

I ordered from embody. I’m currently on Tirzepatide and I wanted go back to sema. I asked to transfer my prescription over to embody. However, customer service is all Ai 🤖, no really support. They started me on .20mg of Sema and I’m currently on 10mg of Tirz. I sent them a picture of my current prescription 3 times. They refused to correct the mistake and started me at a lower dosage than the normal starting dosage. I would not waste your money.

I never spoke to a provider after using their AI chat speaking to multiple representatives. I scheduled two appointments with the provider to discuss my concerns. The first time the text reminder said a provider would call me. No on ever called. The second time I went online logging in 10 minutes prior to the appointment and waited for 20 minutes no one called me or logged in for my scheduled appointment. The AI chat said to get offline and the provider could still call me within 30 minutes of my appointment. Otherwise I would have to reschedule. I called and received a customer service agent who spoke with an accent that was difficult to understand. He was impatient with me and even used a curse word. I asked to speak to someone else and he said no one else was at this company who could help me. After 2 weeks of no assistance I opted to not be treated so poorly. This was a nightmare I have never been treated so poorly by a business. I chose to spend my money with a company who is more trustworthy and professional.

Been on 7.5 for a month and before that it was the lower dose it does not work it doesn't even show the embody on the little bottle I think it was fake stuff with B12 in it don't buy it