EmbodyReviews of joinem.co

I did a lot of research and embody seemed to be my best option. I joined and committed to the one year plan which advertised $119/month. It wasn't until I gave them all my bank information and signed the agreement that I was informed it actually was all 12 months paid in full! Fortunately for me they said nothing would be charged until I was approved so I immediately pressed the contact button explaining I wanted to drop down to 6 months. The customer service chat alluded it was a human agent named megan helping me kept delaying help saying needed to review my account after every question. I eventually found the contact number having to dig through multiple sites. Customer service tells me they cannot refund me because it's already been approved. I explained I immediately tried to change my plan and their response was they just changed their refund policy YESTERDAY - really? The second of the month? How odd.... How convenient.... I asked to speak to a supervisor and was put on hold for another 10 minutes to then be told the supervisor isn't available and will contact me 24-48 hrs later. I haven't even been a customer for 5 minutes and I am severely unimpressed with them. I have evidence I reached out immediately to try to change it before approved and got shut down. Adding - that after much much digging I finally found their policy on refunds stating that all sales are final once payment is submitted but the full final total was never revealed during sign up until AFTER my payment was submitted! Up until I clicked submit it was still shown the $119 a month. Purposefully misleading!

I requested to join embody for semaglutide injections. Initial form said I would have to have a dr. consult, NO DOCTOR EVER TALKED TO ME. They just sent in a script. After 5 business days and multiple emails regarding delays, I called to find out what was going on with my order. While on the phone with them I get an email saying my script was sent over to the pharmacy. I ask the person on the phone about it and they say my original scrip was cancelled (no notice to me) and this is the new one and it would take 10 business days to get it. Meaning my refill order would be 4 days AFTER getting this new order. I asked to cancel and they refused. Its a total scam. DO NOT USE>

Highly unethical company - be warned. I signed up for the Trizepatide GL-P1 and only after ordering did I discover that they added another substance to the formula. I wanted to consult with my doctor before proceeding and called to cancel a few hours after I ordered. They refused to cancel and said it had already been sent to the pharmacy. They refused to refund the full amount and suggested that I also consult with one of their doctors to change the compound - if they can do that, they can cancel an order that has not been processed. Complete runaround and I intend to report them to both the state pharmacy board and the state AG. The "After Visit Summary" they sent within minutes of my submitting the order had the provider and credential spaces blank, and this was the approval - they actually claim to have processed a prescription that cannot be cancelled, and before it was even reviewed by a medical professional. It is automated and misleading. I contacted the pharmacy they use, Link Pharmacy, and my order had not even been received; once received, it would take 5-7 days to complete. They told me to contact Embody to cancel! And yet Embody said they cannot cancel? All around sketchy and unethical - do not use. **A note: You see these Embody AI comments following critical reviews, and they mean nothing, as I called their customer support, which was an absolute joke - they will do nothing but repeat prepared scripts, and they refused to refund the 378.00 I paid. I had to file a fraud complaint with my cc company to get my charges reversed. They are investigating now.

I scheduled the appointments, but they were not kept on your end

So far, I'm not impressed. I signed 8/29/2026. As of 9/3/2026, I've received no answers as to why my file is still in Processing. I chatted with a representative yesterday and supposedly my file was sent to the Escalation Team and I was told it would be another 24-36 hours before I have answers. Update:9/4/2026. Chatted with Embody representative again. My file still stuck in pending. They will not refund my money and they are now quoting 7- 13 business days to send out the product I ordered. Do yourself a big favor, do not use this company.

They take your money right away and start your subscription but after four days of waiting and multiple emails to customer support wondering how long it takes to get approved. They told me they would reach out in 24 hours but they did not. I decided to cancel and called my credit card company to dispute the charges.

They are terrible about communication. Whether it’s through email or phone. I called to address the situation since they were taking so long to get back to me via email… they said they’d call me back only to NOT call me back. Unacceptable.

I have still not had a medical review and it’s been a week. They send you an email after signing up stating it will be within 24 hours. The chat is useless and they end the chat. An email said they escalated my concern but didn’t. I spoke to someone today who said it will be another 24-48 hours until someone contacts me. The chat bot tried to say my order was with the pharmacy which I know is not true. This company will take your money and never do a thing to get you your prescription.