EmbodyReviews of joinem.co

I was torn between two companies, and I chose to go with embody, even though the other company was offering me a money back guarantee if I didn’t lose any weight after 90 days. However, I am beginning to worry that I made the wrong choice. First of all while placing the order I accidentally hit the button to be a VIP member, and immediately after paying for my order I called in and let them know that it was a mistake that I made with the extra $44 charge for becoming a VIP member. The operator over the phone, though polite wasn’t r really much help in getting that charge removed from my credit card. That should’ve been my first red flag. Now I’m stuck with this charge as a VIP member and I don’t really see the benefit because my medication is still delayed. Every day since I placed my order I have been getting a text or an email stating sorry your medication is delayed, but we’re on top of it and we will keep you updated. We will send you a tracking number soon…blah, blah, blah. I’m hoping that this company can turn things around because I’m slowing starting to regret the decision I made to go with them. I don’t enjoy having this feeling of being duped. It is not fair to take our money and then dilly dally around with our medication. As of now, if I had to recommend someone to try this company, I would not.

I gave embody two stars because it worked for two months. This third month however they took my payment immediately but send me messages every day saying my order has been held up in the pharmacy. I am now almost a week overdue for my shots and they are not even all route. I will never understand how these companies allow such bad customer service in such a competitive space I cannot recommend embody to anyone I know anymore.

This is the first time I'm starting this. I ordered tirzepatide on the 4th. It was sent to the pharmacist on the 10th and it is now the 16th. I get the same story everytime. I just want to start this. It's been paid for. The whole process was supposed to take a week it said. Not happy.

I am one month into this company. The initial set up was easy, but after that it has been down hill since. All the advertising says you will have your meds within a couple days…. WRONG! You will wait a week or longer for the medications to ship and arrive. The appointments? If you have to reschedule make sure it’s on your portal before you end the conversation with support. I had to call and message multiple times to have my appt FINALLY rescheduled. Well here we are on 2nd billing date and already there are issues! I asked for a refill not knowing (because explanations with them are non existent) it would be filled automatically since on my script received says 0 refills. Well with the refill you fill out a form for 3 months! Not one month. So then a new script was sent for an even higher dose. They do not correlate with old notes apparently or read dates! I have been sent so many things wrong and things just not done correctly. I believe this will be my last month with this company and I will be moving on…..

While the medication did arrive the process for anything more than GLP is very slow. DO NOT pay for the VIP membership as its a joke. Your going to be treated the same regardless and DO NOT expect any follow through. Management sucks and will not call you back. Everything is a 24-48 hour wait to hear anything (or so they say) but nobody will call you back. I called 5 times back to back tonight and no support to the call center team (management). One representative even refused to create a ticket on my account because i insisted he create a 4th ticket. Only reason I gave it a 2 stars review is the medication at least arrived and it atleast works. (At this point that was shocking) Don't expect customer support.

I gave two stars because I can reach to customers service quickly and make an appointment with the provider. Besides that, the delay and their non-transparency about the delay is concerning. My medication was approved on 8th and still haven't shipped yet. It keeps sending me messages that there's a pharmacy delay. In the advertisements, the company states, they'll ship the order the next business day (which is completely false advertisement).I see a lot of people waiting for their meds. I did a research and there is no shortage of Tirzepatide happening. Edit: today is 9/22/2026 and there is no movement in my meditation order. Updates. 9/24/26, finally received my tirzepatide, after 16 days from order approved date. And the company didn't give me a correct updates about where in the order process, instead they kept giving me, false information that "they will ship within 24hrs" for about 2 weeks. I'd suggest the company to have more honest communication with the customers and give realistic shipping dates.

They say 2 days to get your prescription done after your intake. Not supposed to be charged until after your medicine is prescribed. I was charged on Sep 6th amd just just my call today, September 15th...thats not 2 days. All they did was give me the run around, but when I spoke to the 3rd party clinician today she told me is was because there were no providers in my state available the last 2 weeks. Embody never bothered to mention that was the delay, all I got was BS. Provider was great, Embody customer service so far sucks.

They changed my prescription without even asking and added a few additional compounds I didn't request (NAD+ among them which is linked to cancer proliferation). When I contacted them about this at first the agent was understanding and said they'd reissue and contact me about it. They didn't, and when I called back they had made up a entire doctor visit and prescription to excuse their mishandling and were trying to gaslight me into believing it happened!!!