EmbodyReviews of joinem.co

I transferred to Embody due to the price and sent them photo proof of current glp1 dosage information. They sent me 1mg more but less units each week. I gained weight instead of losing it. When I tried to talk to doctor no one ever called me back in the 48 hour window. I took the meds as prescribed anyway and was waste of money and time cause the food cravings were intolerable. I could not order new month until I took 3 weeks worth. Now they are telling me via order form that I must go to a synchronous appointment before they will prescribe my new meds, but earliest appointment is so far out that I will be out of my meds before then, by like 3 weeks. I followed the instructions as they require and now will be without meds. I tried chatting with customer service and they were not helpful and then just ended the chat even though my question and issue was not resolved. Calling them was imossible and I was on hold forever.

Horrible response to patient concerns. My medication arrived hot to the touch with a melted ice pack that was also hot to the touch. This was over two weeks ago. I have emailed multiple times and called multiple times and each time I am told that someone from the clinical team will call me within 24-48 hours but this has not happened once over the two weeks and over 10 attempts to speak with someone that will resolve my concern. I have paid for medication that is useless and possibly harmful if used. This is just plain negligence on the part of Embody. I would give the 0 stars if possible. I cannot believe this is how they treat their patients.

Beware of these morons. They take your money and tell you that you are in line to have a clinician review your account and u wait and wait for days and then some. Why? because they never get you who you should because it is a SCAM!!!!!! They say one thing and then change their minds. Never got medicine and refuse to give a refund.

The cost is great but the wait times are ridiculous and the shipping is sloppy. Customer service definitely needs some help. You will miss doses just based on the wiat times. Update: after the reply from Embody I still haven't recieved a call or email "reaching out" I did try call, chat, and email today only to be given auto responses and the run around. I eventually asked for a refund only to be told no because they sent my GLP-1 to the pharmacy where it now just sits unfilled and delayed. They have now added a second order that is also just sitting maybe to replace the very first order that was not properly filled leading to not having enough to complete 4 weeks worth. Don't be fooled by the price. This company is a scam and do not provide the services they charge and we pay for.

I signed up for a three-month Embody plan and was charged $378 immediately. After reviewing the company further, I canceled almost immediately (literally within minuntes), before receiving a provider consultation, prescription, medication, shipment, or other substantive service. Embody has confirmed that no services, prescriptions, or shipments will be processed, but is currently refusing to refund the $378 under its nonrefundable-payment policy. My concern is that the enrollment and checkout process repeatedly emphasized language such as “cancel anytime” and “no contracts,” while the fact that the entire prepaid amount would be retained even if I canceled before receiving anything was not conspicuously disclosed during checkout. I have screenshots of the complete enrollment process and have disputed the charge with my credit card company. Embody says the matter has been escalated internally. I will update this review with the outcome if I somehow manage to get a refund from them or if I need to force it to happen with my credit card company. Extremely disheartened by this experience & would not recommend this company to anyone at this point. EDITED AFTER REPLY: I’m not comfortable posting my full name and email address publicly but it has been sent to the company privately. I have already been in direct contact with Embody Patient Support regarding this issue, and my case has been escalated internally. Your team can locate my account through that existing correspondence. I will update this review when the matter is actually resolved.

My video and my follow question to your care service resulted in a 30 minute conversation with "Dan" who finally told me I just had to upload a picture of my original Tirzepatide

Don’t do business with no talking take your money and didn’t ship not worth it go someplace else just worth the trouble

RUN pass this company!!! Iam on my way of missing a 2nd dose because my medicine came warm. It's useless. Trying to get a hold of someone to actually fix this is next to impossible. One thing they are fast at IS TAKING YOUR MONEY. Like the other reviews, this company is a money scam. As per your reply- I've reached out to your care team a couple of times. Each time "someone" will get back to me....NOTHING.