EmbodyReviews of joinem.co

The dosing is very confusing and the syringes are not labeled clearly so I overdosed on medication the first time. When I tried to reach out to them they told me someone would call me and I never got a call. I ended up going to the hospital after speaking with poison control.

I enrolled with Embody while already taking 15 mg of tirzepatide. Despite that established dose, Embody prescribed only 8.5 mg—a substantial reduction and not one of the standard doses in the manufacturer’s recommended dosing schedule. I repeatedly informed Embody that lowering my dose would create a problem. My concerns were ignored. Embody required me to speak with a doctor before the dose could be corrected, but then failed to keep three consecutive telephone appointments that its own customer-service representatives scheduled. Embody provided no medical explanation for reducing my established dose from 15 mg to 8.5 mg and repeatedly denied me access to the physician who was supposedly required to address it. This experience left me seriously concerned that Embody may be lowering patients’ doses to reduce its medication costs while continuing to collect the same fees.  I contacted Embody by text on Monday, Tuesday, Wednesday, Thursday, and Friday—multiple times on several of those days—without receiving a single response. On Wednesday, customer service scheduled a physician call for Thursday. No one called. On Thursday, customer service said the matter had been “escalated” and scheduled another call for Friday. No one called. When I contacted customer service again on Friday, the matter was supposedly “escalated” again, and I was promised a call that same day. That call never came either. All three appointments were supposed to occur by telephone. Customer service even reminded me to turn off any settings that might block calls from unknown numbers. My phone settings were not the problem—Embody simply failed to keep three consecutive appointments. The only response I received during the entire week came the day after I informed Embody that I had canceled my account. I will not pay for medical services I did not receive. I will not continue with a company that substantially lowered my established medication dose, ignored my repeated concerns, and failed to provide the physician appointments it required before correcting the problem. My account is canceled and will remain canceled. Based on my experience, I recommend avoiding Embody.

This company is awful. I sent them my 15mg prescription 3 times and they ignored it and sent me 2.5. Then told me if I wanted to talk to someone I had to pay for VIP

This experience has been awful. The medication still has not been shipped to me and I'm out of medication. I'm given multiple accounts of information and still no medication in the mail. I just asked to speak to a supervisor and they claim there is no supervisor. I'm not sure this is going to work the way it's supposed to. I feel I want my money back cause no one is actually helping.

I became a member of this company beginning of August 2026. Paid $129. The GLP medication comes in HOT the ice package is melted. The product is not long useful. I immediately contacted the company. It took them a WEEK to respond. One email stating “it was fine” and another email stating “do not use it. We will send another one.” I never received the new one. And then they charged me again. Product still not sent. Called my bank to spot their payments. I canceled my membership with them. And they are refusing to to send me the medication I literally paid for AND/OR refund me. Update: I have emails stating “do not use it because it may have been exposed to temperature” it’s been over 100 degrees here for a month. Then I have another email saying the medication was fine??? That’s a negative. And another email basically saying they’re done. I would love to upload these emails

They are a fraudulent company. I ordered 3 months worth of medication, they sent one month of the wrong medication. I have been communicating with them for almost 2 weeks now to get this corrected, and they keep putting me off saying someone will contact me in 24-48 hours, instead of correcting their error. They have no intention of sending the correct medication and it’s been over a month since I originally put in the order. Worst company I’ve dealt with so far. Do not purchase from here. They will take your money and say no refund even though they haven’t rendered services.

I think it's a complete scam. I joined and order injectable tirzepatide. It gets approved and sent to the pharmacy. Then the "it's delayed" emails start. After the 3rd delayed email, I decide to cancel and I login to the patient portal just like it says in their FAQs. Once there, there is no option to cancel that I can find. There are only about 6 screens, so if canceling a membership is there, I cannot find it. Finally, I call CS, automated system that includes not cancel option, so I ask for a real person. They seem to know who I am, but insist on asking the same questions as the automated system. I tell her I want to cancel and she starts the stalling routine. She informs me that even thought nothing has shipped, Embody has done their part and they will still charge me. Arguing with them is pointless, so I take the hit for my subscription for one month and VIP membership that I did not remember requesting. Im guessing the Trizepatide will never show up. NOT RECOMMENDED.

⚠️ DO NOT use Embody for your GLP-1 medications! My experience trying to get tirzepatide through them has been an absolute nightmare. They gladly took my $129,but absolutely nothing has happened. My medical assessment was never reviewed by a doctor, and no medication has been shipped. Trying to get help is a joke: I’ve sent multiple messages and emails and made three phone calls, but every single representative gives me completely different, conflicting information, and no one actually wants to help. To top it all off, they are refusing to issue a refund while keeping my money for services and products they refuse to deliver. This is a scam. Save your time, your money, and your sanity, and look elsewhere for your care.