EmbodyReviews of joinem.co

Response from EmbodySep 9, 2026

I completely understand your frustration. It's completely understandable why you feel ignored and neglected when your intake form hasn't been reviewed, especially after numerous attempts to contact us. We understand how disheartening it is to be without clear answers about your treatment plan. We genuinely care about your experience and appreciate you sharing your concerns with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

We're truly sorry to hear about your incredibly frustrating experience and the runaround you've encountered. It's completely understandable that receiving contradictory messages and feeling like you're not getting clear answers would lead to such disappointment. We genuinely care about our patients’ experience and appreciate you sharing your honest feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand your frustration, especially after being scheduled for a provider call on 9/7 and not receiving the call, only to later find out that your medication approval was still pending. You deserved clear communication about the next steps, especially with your next dose approaching. I’m truly sorry for the missed appointment, the lack of follow-up, and the difficulty you experienced reaching Support. We genuinely care about your experience and appreciate you sharing this feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand your frustration, especially after being told the medical review would happen within 24 hours and then waiting six days without an update. You also deserve clear communication when requesting a cancellation and refund. I’m truly sorry for the delay and the frustration this has caused. You should have received timely support and clearer answers throughout the process. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand your frustration, especially when the timing of your refill leaves you worried about missing your scheduled dose. You reached out ahead of time because you wanted to stay consistent with your treatment, and you deserved clearer communication and better planning around the shipment. I’m truly sorry that the delay has caused this stress and inconvenience. We appreciate you sharing this feedback, and we’ll take your concerns seriously. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I totally understand your frustration, especially when you were given incorrect information about your GLP-1 dosage. Medication instructions are very important, and you deserved accurate and clear guidance from the beginning. I apologise for the confusion and for the experience you had with our customer service. We’re glad to hear that your provider was able to provide you with a positive experience, and we sincerely appreciate you sharing this feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand your frustration, especially after experiencing repeated shipping delays and being concerned about having gaps in your medication. You reached out ahead of time to avoid missing doses and deserved clear answers and better support. I’m truly sorry that we weren’t able to provide the timely communication and reliable service you expected. We genuinely care about your experience and appreciate you sharing your feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand how frustrating and disappointing this experience must have been, and I sincerely apologize for everything you’ve gone through. Waiting two months for your medication, not receiving clear answers or updates about your shipment, and then having to contact your credit card company to stop the charges is understandably upsetting. You shouldn’t have had to go through all of that, and I’m truly sorry that we didn’t provide you with the support and communication you deserved. I genuinely want to help make this right. I’ll personally make sure your concern is properly reviewed and escalated to the appropriate team so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention and for giving us the opportunity to look into it further. Embody Team