EmbodyReviews of joinem.co

Response from EmbodySep 10, 2026

We sincerely apologize for the technical issues you experienced with the counseling session and the frustration caused by being directed back to the same platform when seeking assistance. We understand how important reliable access and clear support are, and we regret that our communication and service did not meet your expectations. We take your feedback seriously and appreciate you bringing this to our attention. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 10, 2026

We sincerely apologize for the repeated appointment issues and the frustration caused by being marked as a no-show when you were available and waiting for the provider. We also understand your concerns regarding the prescribed dosage. Medication and dosage decisions should always be reviewed with a qualified provider. We regret that your experience did not meet the level of care, communication, and service you expected. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 10, 2026

I sincerely apologize for the experience you’ve had. I understand how concerning and frustrating it must have been to encounter multiple charges, delays in receiving your refund, inconsistent communication between departments, and an order being shipped after you had requested its cancellation. This is not the level of service we strive to provide. We take your concerns seriously. Thank you for taking the time to share your feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you Embody Team.

Response from EmbodySep 10, 2026

We are truly apologies to hear about the significant frustration and inconvenience you experienced with your order, the unexpected appointment requirement, and the missed call. It's completely understandable why you would feel this way after waiting so long and encountering such difficulties. We recognize we fell short of providing the service you expected. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 10, 2026

I completely understand your frustration, and I’m truly sorry for the continued delays. I understand how upsetting it is to have already paid for your medication while only receiving delay notifications, especially when you’re also trying to get clarity regarding your refund. You deserve clear communication and timely support. I sincerely apologise for the inconvenience this has caused and appreciate you sharing your experience with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I totally understand your frustration, especially after ordering a three-month supply, not receiving the medication you paid for, and then being sent refill requests before even receiving your first dose. I’m truly sorry for the delays, confusion, and difficulty getting assistance from our team. We genuinely care about our patients’ experience and appreciate you sharing your concerns with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand your frustration, especially after submitting your refill review, being charged, and then seeing no update on your account. You reached out to Customer Service for help but were left without a clear resolution and had to take further steps with your bank. I’m truly sorry for the lack of communication and support you experienced. We genuinely appreciate you sharing your feedback with us. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.

Response from EmbodySep 9, 2026

I completely understand, especially after clearly explaining your allergy before placing your order and then being told the medication could contain an ingredient you’re allergic to. You deserved to have clear medical guidance before any medication was shipped. I’m truly sorry for the frustration, difficulty reaching our team, and the concern this situation caused. Your health and safety are extremely important to us, and we sincerely appreciate you sharing your experience. I’d like to have your concern properly reviewed so we can understand what happened and determine the best way to resolve it. Thank you for bringing this to our attention. Embody Team.