EmbodyReviews of joinem.co

I was charged immediately. I indicated on my intake that I couldn’t have b vitamins in the compound. No one reached out. I thought I read they would approve the medicine within 72 hours. It’s been 5 days. On Saturday 9/5 I submitted: “I do not consent to a compounded formulation containing any form of vitamin B12, including methylcobalamin, cyanocobalamin, or hydroxocobalamin. Which pharmacy and formulation can you provide without B12? I was told to “rest assured” because my request was getting to the proper place. Today, 9/9 I was told the script already went to the pharmacy. Another agent told me it hadn’t, I can’t get a refund, and I can have an appointment with a doctor. This is just a cheap one and done business that does not listen or read intake forms.

Unfortunately, my experience has become even more cumbersome, confusing, and disorganized. This has been one of the most difficult healthcare companies I have ever dealt with. My first provider failed to attend my scheduled appointment and later inaccurately stated that they had logged on and called me. I offered documentation supporting what actually occurred. A second appointment was then scheduled, and that provider was also late. During the second visit, I was informed that the 15 mg Zepbound option that had been displayed and selectable during the company’s intake process was no longer available, and that I would instead receive a 12.5 mg compounded tirzepatide formulation. Now, after the visit, my written treatment plan does not even appear to match what the provider told me. The After Visit Summary lists approximately 11.125 mg, not the 12.5 mg that was discussed. When I contacted Patient Support simply asking them to verify whether the provider made an error in the notes or prescription, I was told they wanted to schedule yet another appointment rather than simply contacting the provider for clarification. At this point, the problem is no longer one isolated issue. It is the repeated lack of consistency between the website, the providers, the prescription documentation, and Patient Support. As a patient, I should not have to repeatedly schedule appointments just to determine what medication and dose I was actually prescribed. I am requesting that Embody formally review this entire experience, clarify the prescription directly with the provider, and explain how these repeated communication and documentation failures occurred.

This is my first and last experience with Embody. The company charged my card $129, but I still have not received my medication. They have provided neither a tracking number nor a confirmed delivery date—only repeated generic messages about a “pharmacy delay.” I have prediabetes and am now in my sixth year of continuous treatment. My scheduled injection is already overdue. An unplanned interruption may disrupt my glucose control and cause my blood sugar to rise, so this is not simply an inconvenience. I asked Embody either to deliver the medication by the end of this week or refund my $129. They refused the refund because the prescription had supposedly been sent to the pharmacy for “processing,” even though there is still no proof that the medication has actually shipped. Even worse, they informed me that my subscription remains active and that another charge is scheduled for October 2. I have explicitly demanded immediate cancellation and written confirmation that no further money will be taken. Embody advertises fast delivery and ongoing patient support. My actual experience has been the opposite: immediate payment, delayed medication, no tracking information, no definite delivery date, and refusal to refund. I am leaving the United States on October 8. If this is not resolved immediately, I will dispute the charge with my bank and file formal complaints with the appropriate authorities. I will update this review if Embody delivers the medication or issues the refund. Update — September 14, 2026: I finally received the medication today. The order was originally placed on September 2. It was delivered only after numerous emails, a negative Trustpilot review, and a formal complaint to the Better Business Bureau. I acknowledge that the medication has now arrived. However, my review remains unchanged because the company repeatedly provided inconsistent delivery estimates, initially claimed that the order had been shipped when FedEx showed only “Label created,” and left me without clear information while my treatment schedule was disrupted. Customers purchasing prescription medication must be informed of the actual processing and delivery time before payment—not only after they begin filing complaints.

So I was provided a sample of Zepbound from my Dr. it was amazing. It took all food noise away. After that first month price was crazy high. Tried Tirzepatide from Embody and nothing! Tirzepatide is suppose to just be the generic of Zepbound, but this was not even close. I even upped the dose to what it said to take. I know it was not in my head because I had no problem with bowel movements on this drug and it is suppose to slow that down: I feel like this place is a scam. If you wanna inject and get placebo affect, you might like. .

Shipping is taking for ever. I'm really disappointed I'm with this company the filling process is garbage. Taking way too long and im out of medication. If I lost any weight I have gained it but waiting so long for it to be filled and shipped. Ridiculous this company is a joke

If I could give negative stars I would. I had the absolute worst customer service. I was told 3 separate stories on my second order. Started off paying for my order as I should then they proceeded to not send the order to the pharmacy until 3 business days later. But before that they said it was ready to go the pharmacy. Then after 10 business days, I finally had enough and called. Then I was told it had just got to the pharmacy the day before I called. So that would have made it 8 days after I paid. They can’t get their stories straight. They are just a terrible company

Don’t go with this company. I ordered Glutathione, NAD and Semulin from them under a Labor Day promo on 9/1. As of 9/9, it still stated through the portal ‘Pending Medical Review.’ Nowhere does it state or have I ever received a notice that said I need to call them afterwards to book an appt with someone. They don’t call you to book an appt. You have to do it on your own. Crap support and no info. They sure do take your money though. No problem doing that. This company takes forever and for the lack of support and info, this company can suck it. Only got this info after I called to find out what was taking so long for medical review. Mind you, I called these yahoos last week to find out. The guy said to be patient because of the high volume of orders they received with the promo. Fishy as $hit. To heck with these people. Update: still waiting as of 9/11. Almost two weeks and all I’ve gotten is a lousy reply below. How about someone from Embody call or reach out. This company is scum. Look at all the 5 star one liner reviews with one review under their belt. This company clearly pays people for 5 star reviews. Otherwise they’re organically a one star company.

Update: after my original review I was asked to contact customer service to review my account and a possible refund. I called and of course got nowhere. The rep just said they would escalate my problem to the support team to see if I was eligible for a refund. 30 minutes later I received an email from the “customer service” followed by a phone call. The “rep” told me he was going to issue me a refund and then proceeded to have me download an app. He had me set up an account with a password he provided and tried to get me to enter my debit card info. He said he had to “verify” my account for the refund. Of course I hung up and called the actual customer service number back and let them know what had happened. The rep told me he was looking at my notes and no one from their team reached out. When I questioned how the scammer knew my email, phone number and that I had just filed a complaint and was waiting on a call he said “I don’t know what to tell you” Once again SCAM COMPANY! STAY AWAY! I’ve disputed the charge with my bank, filed a complaint with the BBB and am in the process of leaving reviews everywhere possible!